The Infrastructure Engineer is responsible for overseeing systems that control the imaging, patching, and protection of company-owned resources. As a member of the Client Services Team, you will focus on creating solutions that support, maintain, and improve these environments. A successful candidate will have experience with Microsoft Configuration Manager and other relevant skills listed below.
What you will be doing Design, build, and manage IT systems within a hybrid-cloud architecture, including Microsoft Configuration Manager and Microsoft Intune.Plan and execute projects and related requests that support department initiatives.Safeguard the security, integrity, and confidentiality of systems and data to maintain or achieve a high security posture.Document the design, operation, and procedures of implemented solutions and technology platforms.Regularly review and optimize system performance to ensure efficient resource utilization.Troubleshoot and resolve issues; perform problem-solving, root-cause, and postmortem analyses to drive process improvements.Collaborate on best practices, standards, and processes for the design and administration of systems and solutions.Compose internal training materials and conduct training sessions where applicable.Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy. What will make you successful Bachelor's degree or equivalent experienceProven experience with Microsoft Configuration Manager, including:Experience with Microsoft Intune and Microsoft DefenderUnderstanding of domain management principles (AD, GPO, DNS, DHCP)Basic understanding of network principlesBasic understanding of SSL certificatesDetail oriented and good communications skillsProven problem-solving and troubleshooting skillsExcellent customer service orientationAbility to work collaboratively in a team environmentCertifications in relevant technologies
Based on individual states’ employment laws, the following details are to comply with the relevant salary posting requirements: base salary range of $56,000-74,000 and eligible for bonus and benefits
What you can expect next
Hyland Recruiters thoroughly review every application and will contact you within 1 to 2 weeks regarding next steps. Be sure to add Hyland to your contacts list and check your spam folder so you never miss a message from us!Any follow up questions? Email your Recruiter directly at Careers@Hyland.com.Benefits
401(k) Retirement Savings. Flexible Schedule. Paid Time Off. Medical, Dental, Vision. Volunteer Paid Time Off. Wellness Reimbursement. Paid Parental Leave. Sabbatical Program.
Find out more by going to https://www.hyland.com/en/resources/articles/why-work-at-hyland .
Welcome to #HylandLife
Since 1991, it has been Hyland’s mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it’s helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.
The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.
As we’ve grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.
We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
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