Infrastructure Engineer American Dream, 1 Meadowlands Plaza, East Rutherford, New Jersey, United States of America Req #915 Thursday, December 26, 2024 American Dream (https://www.americandream.com/) , developed by Triple Five Group, is an unparalleled mix of world-class entertainment, retail, and dining, comprising more than 3 million square feet just minutes away from New York City in East Rutherford, New Jersey. American Dream (https://www.americandream.com/) is home to leading attractions, including DreamWorks Water Park (https://www.americandream.com/venue/dreamworks-water-park) , Nickelodeon Universe Theme Park (https://www.americandream.com/venue/nickelodeon-universe) , LEGOLAND Discovery Center (https://www.americandream.com/venue/legolanddiscoverycenter) , SEA LIFE Aquarium, (https://www.americandream.com/venue/sealifeaquarium) Big SNOW Ski Hill (https://www.americandream.com/venue/big-snow) , Dream Wheel (https://www.americandream.com/venue/dreamwheel) – a 300-foot observation wheel overlook the NYC skyline, as well as attractions debuting soon such as The Game Room Powered by Hasbro and Skip Barber Racing Go-Kart Academy. American Dream’s immersive luxury shopping and dining experience – The Avenue – features Saks Fifth Avenue, Hermès, Saint Laurent, Dolce & Gabbana, Carpaccio, a fine-dining Italian restaurant, and much more. The retail collection is further expanded with flagship locations for Aritzia, H&M, PRIMARK, Uniqlo, Sephora and Zara; as well as the Toys R Us global flagship, the only standalone location in the U.S, and the world’s first and only “candy department store,” IT’SUGAR. For more information on American Dream, visit www.americandream.com or find us on Instagram @americandream (http://www.instagram.com/americandream) and TikTok @americandream_official (https://www.tiktok.com/@americandream\_official) . KEY OBJECTIVE(S) The role is to plan, direct, and coordinate the design, installation, and connectivity of communication, computer, and IT systems to ensure the stable operation of the organization’s IT assets. This includes developing, configuring, maintaining, supporting, and optimizing all new and existing hardware, software, and infrastructure. This role is also responsible for data center and other electronic infrastructure. PRIMARY RESPONSIBILITIES: + Administers, maintains, develops, and implements policies and procedures for ensuring the security and integrity of the company infrastructure, including servers, storage, virtualized environment (in-house and cloud), Wi-Fi, DAS, Security, access control, desktops, laptops, and mobile devices. + Design and implement short- and long-term strategic plans to make certain wired and wireless infrastructure capacity meets existing and future requirements. + Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure resource administration and appropriate use. + Provides “ownership” of problem through final resolution. + Develop and maintain a customer support/help desk, as necessary. + Plan, acquire, and coordinate installation of in-house and remote hardware and software across the organization. + Conduct research and make recommendations on network products, services, protocols, and standards in support of procurement and development efforts. + Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions. + Negotiate with vendors, outsourcers, and contractors to secure network products and services. + Assess, approve, and administer all equipment, hardware, and software upgrades. + Manage and ensure effectiveness of servers, including print, and backup servers, and their associated operating systems and software. Responsible for on-site and off-site data centers. + Manage and ensure effectiveness of security solutions, anti-virus solutions, and intrusion detection systems. + Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure. + Oversee the administration of user accounts, permissions, and access rights in AD. + Provide guidance to junior members of the team. ADDITIONAL JOB DUTIES: + Job holders may be called upon to provide support for service issues or failures at any time. + Perform other duties as assigned DESIRED QUALIFICATIONS: + A bachelor's degree in computer science with three to five years of experience in a related field and/or equivalent combination of education and experience is required. Microsoft certification is desirable. + Backup and restoration experience - CommVault software experience a plus + Must have a proven ability to work cooperatively in a team environment, and with a variety of individuals from diverse backgrounds. + Must have a proven ability to make decisions within the scope of the position and to maintain continuous communication with management. + Capacity to work in a fast-paced, rapidly changing environment and have the ability to multi-task on a regular basis. American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status, or any other basis prohibited by law. Other details + Job Family AD + Pay Type Salary + American Dream, 1 Meadowlands Plaza, East Rutherford, New Jersey, United States of America <