ABOUT US:

At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. 
 
HUB is the 5th largest global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions. 

Summary

The Infrastructure Engineer is responsible for design, delivery, quality, and continual improvement of infrastructure solutions for M&A from initial onboarding through complete integration.  The role reports to the Manager of Infrastructure Engineering and functions as a member of the Technology Integration Delivery team within M&A Integration.  This role is responsible for timeliness and quality of infrastructure integration activities.  The successful candidate will have broad, general IT knowledge to be able to rapidly assess new acquisition IT environments and contribute to the integration planning along with a dedicated team of business and technical experts.

Key Responsibilities

Infrastructure Conversion

Assess/document new acquisition IT environment to determine general workstation/server/network design in support of planning for multiple, simultaneous integration projects.Deploy/Manage data transfer solution (GoodSync/BitTitan/Sharegate) in advance of IT integrationSupport on-site integration team with expert general IT and migration knowledge to inform them of user experience, migration challenges and pitfallsAnalyze source and to-be IT environments and develop technical plan in accordance with HUB standard practices around virtual applications, Citrix desktops and AD/Group PolicyPerform email migrations, archive re-hydrations, update mail records (e.g. TXT, MX, SPF), configure EOP, Mimecast for migrated domains, troubleshoot mail flow post-migrationDeploy standardized virtual servers for new acquisitions as needed from AWS, Azure, and Data Center VMWare platformDocumenting all migration steps performed via the M&A Tracking sheet – licensing, etcImplement solutions aligned with HUB Enterprise standards by leveraging AWS, Citrix, Office 365/Teams, Windows10, OneDrive, SharePoint, Avaya, InContact, PrinterLogic, Exchange On-Premise, MIM, and Active Directory solutionsAssist with post-infrastructure conversion support efforts, addressing and eliminating issues and facilitating Service Introduction to the IT Service Management Team

Quality and Documentation

Ensure delivery, quality, and continual improvement of the infrastructure integration processMaintain integration standards across network circuits, telephony, desktop computing, printers, collaboration tools, email, Citrix, and cloudEnsure integration solutions are properly documented and maintained in a content management repositoryCatalog, classify, and inventory application dependencies according to repeatable methodologies

Team Leadership and Management: 

Demonstrate Operations and Technology Leadership Behaviors (one team, build trust, customer driven, future focused, innovate daily, and be curious) in all actions and ways of working, and coach their organization on the behaviorsFulfill additional duties as required

Key Success Measurements

Executing successful integration projects across the entire M&A portfolioCompleting conversion activities within the timelines set forth at the beginning of the integration process

Qualifications

Well-grounded in technology and has a solid understanding of infrastructure conversions, specific experience includes:3 years of experience in technology delivery execution roles with emphasis on infrastructure integration projectsExperience working in a matrixed environment designing and delivering solutions for complex people, technology, and process integration programsWorking knowledge with the following technology domains:  network/telecom, email/messaging, Windows desktop, Citrix desktop, Exchange On-Premise, O365, and cloud (AWS preferred)Experience with Windows Server Operating Systems – 2003 – 2019, Active Directory, Standard protocols including DNS, SMTP, NTP, NetBIOS, SMB/CIFS, RPC, HTTP, and SSLDeep PowerShell experience; experience with other scripting/coding languages (e.g. PERL, C#, .NET) a plusMS SQL Server database experience is a plusFamiliarity of common change control processesMicrosoft Teams User AdministrationKnowledge of AWS, Azure, ADFS, and Office 365 technologiesDetail oriented with strong organization skillsExcellent communication skills (both written and verbal)Authorized to work in the United States, Canada, and Puerto RicoAbility to work off hours

Required Competencies

Strategic Orientation

Understands the business context in which solutions are being developed and designedAbility to clearly articulate the solution needs in context of the business environment, demonstrating a bigger picture perspective

Results Orientation

Optimizes contribution and results versus settling for what is simply most practical, cost-effective, or easiest to executeSets time-bound objectives and activities, and eliminates barriers in an organized, structured, and diligent manner

Team Leadership

Acknowledges and considers different backgrounds and working styles, tailoring style as appropriateOffers an improved way of delivering value when appropriateHas the passion for the mandate that is contagious with other team members while also promoting the highest standards of ethics and compliance

Collaboration and Influencing

Builds trust and confidence with team members to influence decisions as appropriateBuilds meaningful relationships with team members and across functions within the organizationCommunicates complex ideas and open to ideas from othersUses a sound decision-making process and ability to influence through strong interpersonal skills, underlined by superior judgment

Although hybrid to a local HUB office is desirable, we are open to remote candidates. 

JOIN OUR TEAM 
Do you believe in the power of innovation, collaboration, and transformation?  Do you thrive in a supportive and client focused work environment?  Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization?  When you join HUB International, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service. 

Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $95,000 to $105,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

Department Information Technology

Required Experience: 2-5 years of relevant experience

Required Travel: Negligible

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

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