DESCRIPTION: Duties: Develop AI and Machine learning solutions, and leverage rapid prototyping and agile methodologies to bring solutions to market. Drive workstream or project consisting of one or more infrastructure engineering technologies. Architect and implement changes required to resolve issues and modernize technology processes. Execute creative solutions for the design, development, and technical troubleshooting. Consider upstream and downstream data and systems or technical implications and advise on mitigation actions. Produce operational and development expertise in building proactive monitoring. Contribute to auto heal and recovery during system failures. Gather, analyze, synthesize, and develop visualizations and report on application and system health, uptime, performance improvements, change and capacity management of the services supported. Collaborate with development team throughout the software development life cycle to help build software for reliability. Identify and analyze patterns of incidents, conduct post-mortems, develop permanent remediation plans, and implement automation to prevent future incidents. QUALIFICATIONS: Minimum education and experience required: Master's degree in Computer Engineering, Computer Science, Information Technology, Information systems, or related field of study plus 4 years of experience in the job offered or as Infrastructure Engineer, DevOps Engineer, Software Engineer, IT Consultant, Devops Research Assistant or related occupation. The employer will alternatively accept a Bachelor's degree in Computer Engineering, Computer Science, Information Technology, Information systems, or related field of study plus 6 years of experience in the job offered or as Infrastructure Engineer, DevOps Engineer, Software Engineer, IT Consultant, Devops Research Assistant or related occupation. The employer will accept pre- or post- Bachelor's degree experience.. Skills Required: This position requires two (2) years of experience with the following: at least one of the following cloud platforms: AWS, Cloud Foundry, or Kubernetes for deploying and scaling AI/ML solutions; leveraging SQL and Python for data preprocessing techniques including data cleaning, normalization, and augmentation. This position requires one (1) year of experience with the following: leveraging at least one of the following log aggregation tools: Splunk, data dog, cloud stream, or ELK stack. This position requires any amount of experience with the following: statistical analysis and probability theory to implement both supervised and unsupervised machine learning methods; generating technical documentation with troubleshooting guides, product overviews, usage guides, and management reporting; and implementing best-practice security practices, through integration of at least 1 of the following Active Directory Federated Services solutions: OIDC, SAML, or x509. Experience in the skills may be gained through pre- or post-Bachelor's degree experience. Job Location: 8181 Communications Pkwy, Plano, TX 75024. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans