Infrastructure Integration IT Engagement Manager
UnitedHealth Group
**Infrastructure Integration IT Engagement Manager- Dublin or Letterkenny – Hybrid or Remote**
Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
**About the Role:**
As a Fortune 5 business, we’re one of the world’s leading healthcare companies. There are no limits here on the resources you’ll have or the challenges you’ll encounter.
We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams.
Optum is seeking an Infrastructure Integration IT Engagement Manager to join a highly visible and dynamic team responsibility to assess, plan, and deliver IT integration services for inorganic growth strategies. As a key member of this team, you will lead the infrastructure integration of acquired companies, minimizing business disruption, and ensuring the company is maximizing the value of acquisition through integration. In this role, you will partner with the Engagement Architect and Integration Lead and be responsible to understand the business and technical requirements of the integration engagement. You will translate the business and technical requirements into integration scope, required services and an infrastructure integration budget. You will be consultative with the acquiring line of business, the acquired business, the acquired IT team, and other IT and non-IT teams, anticipating their needs and applying the benefit of your experience and expertise to the engagement. You will lead the delivery of one or more specific acquisition integration engagements.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny offices and telecommuting from a home-based office in a hybrid work model._
**Primary Responsibilities:**
• Be the overall lead from Enterprise Technology Infrastructure, Platforms & Services (ETIPS) for each assigned integration delivery engagement
• Effectively build, develop, and manage relationships across all stakeholders, including senior executives, setting expectations
• Present to business and IT teams on Optum’s IT security and integration workstreams including the value/benefit of the services that will be delivered
• Lead post-close IT due diligence to prepare for integration
• Identify and assess necessary technical and business goals, objectives, requirements and expectations plus other needed information required to produce an integrated delivery plan and budget
• Drive the integrated delivery plan with clear goals and operating mechanisms
• Author and distribute regularly scheduled written updates for each integration engagement, and present updates to integration stakeholders
• Establish and manage the IT acquisition integration budget
• Recognize integration blockers early and facilitate structured problem solving to develop solutions
• Provide guidance/direction to the Integration Lead who is driving the day-to-day work
• Take on critical challenges. Look beyond normal boundaries and provide leadership to cross-functional teams in planning, problem solving, and implementing infrastructure integration processes and services
• Establish resourcing needs with business partners. Help the business partner understand the work, needed roles and level of effort. Identify and escalate business partner staffing gaps
• Communicate clearly, succinctly and often with all stakeholders to ensure alignment and meeting of integration objectives
• Optimize our M&A playbook to ensure a smooth, rapid, and efficient integration of business partners into Optum’s IT landscape
• Maintain knowledge of current and emerging Optum technologies / services related to security and IT integration
• Lead change while fostering a culture of collaboration, flexibility and trust.
• Work effectively in a diverse and distributed organization
You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.
**Required Qualifications:**
• Proven extensive IT experience
• Proven IT program management experience in a fast-paced and growth-oriented environment
• C-Level presentation experience
• Attention to detail and a high level of efficiency
• Outstanding problem-solving skills. Ability to define and structure problems, collect and analyze data, and synthesize defendable recommendations into an action plan
• Broad IT background with domain experience or knowledge in IT security, user collaboration tools, desktops, networks, application hosting and call centers
• Highly motivated with proven success meeting commitments in a deadline-driven environment with multiple competing priorities
• Demonstrated ability to influence opinion without direct managerial control
• Strategic thinker
• Customer focused and results driven
**Preferred Qualifications:**
• Previous consulting experience
• Previous M&A integration experience
• Record of developing relationships at technical, management, and executive levels
**Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.**
All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved.
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