Job Description This position will focus on packaging and deploying Windows workstation software with a primary focus on security updates, patches, and application upgrades in support of the bank's vulnerability remediation program. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements This position will focus on packaging and deploying Windows workstation software with a primary focus on security updates, patches, and application upgrades in support of the bank's vulnerability remediation program. This position will also be responsible for addressing workstation client health issues to maximize deployment success as well as providing custom reports and metrics on patch compliance. * Solicit packaging requirements and prepare applications and upgrades for installation into the production environment using standard deployment tools and methods. * Application packaging and deployment using MECM, and other standard enterprise tools. * Act as a liaison and a technical resource between user groups and IT staff to collect, analyze, and document requirements for new software, and for the deployment and configuration of application upgrades and updates. * Provide Third Level Support to the Associate Support and assist other Patching staff to meet applicable SLA's. * Minimize end user impacts throughout the installation and testing of software, patches, and upgrades to system products. Resolve advanced problems and failures that occur. * Coordinate testing with application support staff to determine function, results, stability, and performance. Verifies the successful implementation of software, patches, and upgrades. * Maintain a strong knowledge base through ongoing research and education. Ensure consistency is maintained across supported systems. Communicate effective and clear technical information to associates, vendor support personnel, and internal clients. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.