Infrastructure Software Engineer, Retail Engineering Austin,Texas,United States Software and Services Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something. Mobile Device Management (MDM) plays a critical role keeping devices secure at Apple and is an essential tool that helps us deliver an experience that meets the high expectations of our store's employees. Our goal is to make the technology invisible so that everyone can focus on doing the work they love to do at the best of their ability. **Description** You'll make sure the MDM software and associated applications run efficiently and scale as required to support retail stores worldwide. Bring a passion for continuous improvement, measuring, and automation and see what we can accomplish. **Minimum Qualifications** + Understanding of security & cryptography + Experienced with Containerization and Serverless Technologies + Knowledgeable in managing a Kubernetes cluster + Operating and developing infrastructure and services in public cloud environments (AWS, GCP) + Degree or equivalent experience **Key Qualifications** **Preferred Qualifications** + Solid communications skills, capable of working with cross-functional technical and business teams + Ability to take an idea all the way to implementation with minimal guidance + Understanding of device management (MDM) + Programming language experience (Go, Java, or Python for instance) + iOS and macOS support experience + Grafana and Prometheus **Education & Experience** **Additional Requirements** + Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) **Apple Footer** Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) . Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) . Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) . Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .