Job Seekers, Please send resumes to resumes@hireitpeople.com

·         Provide technical support for core & site contact center infrastructure 

·         Mainly looking for Cisco UCCE and Cisco Voice/gateway experience

·         Provide thought leadership & technology architecture for contact center infrastructure 

·         Coach / guide junior support members in troubleshooting, operating, and maintaining the contact center infrastructure

·         Provide technical support for basic infrastructure.

·         Excellent knowledge of Information Systems, LAN, Routers, IVR, Networks etc.

·         Good leadership skills