Grow with us – Your Responsibilities
You will proactively approach existing customers creating quotations, following up on renewals and negotiating new service contracts on our Bio Analytics products
You will review and analyse data to determine the best options for our customers, inputting contract details and new customers on to the system
You will work closely with sales, the product team, the scheduling team and engineers, maintaining constant communication to ensure that the customer experience is at the heart of everything that we do
In addition, you will play a key role within the service team with some autonomy to make the role your own, driving the business forward
What will convince us
You have successfully completed vocational training or an equivalent professional development with relevant work experience
You will have previous administration and customer service experience and do like to work within a fast paced environment
Have great communication and negotiation skills, with the ability to be straightforward when required
Have strong attention to detail, being able to adapt your approach to the needs of our customers
Hold previous experience in SAP and Salesforce
Have a proactive approach with the ability to multitask and prioritise your workload
Self-motivated, energetic and results oriented
Ability to work independently as well as collaboratively with cross functional teams
What we offer
As a growing global life science company, stock listed on the DAX and TecDAX, Sartorius offers a wide range of Benefits:
Personal and Professional Development: Mentoring, leadership programs, Talent Talks, internal seminar offerings
Work life balance: Remote options, flextime, flexible work schedules
Attractive compensation: Vacation and holiday bonuses including pension benefits with a 35 hr. week, 30 vacation days
Making an impact right from the start: Comprehensive onboarding, including a virtual online platform even before joining, Welcome Workshops, "buddy" as point of contact
Travel benefits: Car leasing, bike leasing, good bus connections and parking options are available directly in front of the building
Welcoming Culture: Mutual support, teamspirit and international collaboration; communities on numerous topics, such as coaching, agile working and business women network
About Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.
www.sartorius.com/careers