Innovation & Continuous Improvement Facilitator Posting Begin Date: 2025/02/14 Posting End Date: 2025/02/24 Category: Transportation Work Type: Full Time Location: Boise, ID, United States Minimum Salary: 31.73 Maximum Salary: 35.70 Pay Rate Type: Hourly Description State of Idaho Idaho Transportation Department NOTICE: Applications will be accepted through 4:59 PM MST on the posting end date. STATE OF IDAHO EMPLOYEES: If you are a current or temporary State of Idaho employee you MUST apply through Luma Opportunities. Applying through the State of Idaho’s external career website will cause duplicate profiles and will slow the processing of your application for a new position. Do you want to make a difference and be part of an award-winning agency, dedicated to enhancing the quality of life in Idaho through transportation? At the Idaho Transportation Department (ITD), every employee is critical to the mission, and we strive to foster an innovative, collaborative workplace where employees can grow and do their best work. ITD seeks anInnovation and Continuous Improvement Facilitatorto use lean tools to drive efficiency, effectiveness, and creative problem-solving. This role will support teams in identifying opportunities for improvement, implementing innovative solutions, and fostering a culture of continuous learning and excellence. In support of fostering an organizational culture of continuous improvement, this designated expert specifically serves as a trusted management consultant, provides training and coaching, performs complex analysis and assessments, and formulates recommendations to address opportunities throughout the organization. The ideal candidate will be able to function independently and within a self-directed team, operate under potentially stressful situations, and work effectively in a fast-paced environment. A strong attention to detail, ability to work well with others, and strong communication skills are key. The selected incumbent must also possess a wide array of practical experience in Lean methodology, design-thinking, continuous improvement, training, performance measurement, and change management. If you meet these qualifications and are passionate about continuous improvement, apply today! This announcement will fill the opening for aBusiness Analyst at our Headquarters in Boise,Idaho. EXAMPLE OF DUTIES + Organize and facilitate teams through process improvement efforts to achieve set deliverables. Assist with problem statement development and refinement, as well as scoping and sustaining outcomes. + Coach, model, and train leaders in continuous improvement thinking, tools, and practices (emphasizing Lean) and other ITD-specific training. + Provide learning strategies to employees at all levels. Teach daily Lean practices, including visual management, process measures, daily huddles, value stream mapping, scientific problem solving, standard work, etc. + Collaborate with executive and senior leadership to ensure work aligns with the Department's strategic priorities. + Measure the extent to which lean projects move performance indicators. Manage multi-division and cross-agency improvement teams through the entire process improvement cycle to include identifying a problem, sponsorship, voice of the customer, current state data gathering and documentation, root cause analysis, countermeasure identification, and selection, future state design, testing and analysis, adaptation, implementation and rigor for sustaining results. + Support change management efforts to ensure smooth adoption of new processes and technologies. + Oversees and champions the Innovate ITD! innovation program. MINIMUM QUALIFICATIONS Good knowledge of: + Project Management + Organizational/business Analysis and Evaluation + Process Improvement Methodology DESIRED QUALIFICATIONS + Bachelor's Degree in organizational development, business administration, or related field. Experience may be substituted for the formal education on a year-for-year basis. + Experience and proven success in change management, team building, and facilitation. + Proficient in scientific problem solving, data collection and analysis, metric development, and reporting results. + Demonstrated ability to guide and influence people without line authority. + Outstanding written and verbal communication skills using multiple channels. Comfortable presenting to both large and small groups. + Fluent in all Microsoft Suite applications. + Willing to travel for projects and training. To learn more about the department, please visit the ITD website. Make a difference in your community and in the lives of the citizens of Idaho! Contact an ITD Recruiter at: [email protected] or call 208-334-8664. The Idaho Transportation Department does not sponsor work visas. The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information, please visit https://dhr.idaho.gov/information-for-state-employees/ . EEO/ADA/Veteran The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email [email protected] . Preference may be given to veterans who qualify under state and federal laws and regulations.