Inside Account Manager - Quill (Hybrid) Lincolnshire,IL Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding. From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. What you’ll be doing: · Be the primary point of contact and build long-term relationships with customers. · Manage existing customer accounts with an emphasis to drive increase sales and achieve profit margins. · Help customers through email, phone, and present annual business reviews online. · Develop a trusted advisor relationship with key accounts and their affiliated offsites. · Effectively manage your book of business through productivity and pipeline management · Collaborate with internal business partners. · Educate our customers on our products and programs, to assist them with consolidating their business needs to be their one stop shop. · Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis. What you bring to the table: · Demonstrated ability to communicate, present and influence. · Excellent verbal and written communications skills. · Self-motivated and able to thrive in a results-driven environment. · Natural relationship builder with integrity and reliability. · Ability to prioritize among competing tasks. · Critical thinking and problem-solving skills. · Strong time management and organization skills. Qualifications: What’s needed- Basic Qualifications: · High School Diploma or G.E.D What’s needed- Preferred Qualifications: · Proven account management or other relevant experience · Bachelor's Degree We Offer: · Inclusive culture with associate-led Business Resource Groups · Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) · Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits Job Ref: 722