Job Title:

Inside MSSP Channel Account Manager

About Trellix:

Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Along with an extensive partner ecosystem, we accelerate technology innovation through artificial intelligence, automation, and analytics to empower over 53,000 customers with responsibly architected security solutions.
We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at https://www.trellix.com/.

Role Overview:

Job Summary
Trellix is seeking an experienced and motivated Inside Channel Account Manager to oversee and grow relationships with Managed Security Service Provider (MSSP) partners. As an Inside Channel Account Manager, you will act as a strategic advisor to our MSSP partners, helping them maximize their success with Trellix solutions. This role is ideal for a dynamic professional with a passion for cybersecurity, excellent interpersonal skills, and a proven ability to drive partner success.

Job Summary
Trellix is seeking an experienced and motivated Inside Channel Account Manager to oversee and grow relationships with Managed Security Service Provider (MSSP) partners. As an Inside Channel Account Manager, you will act as a strategic advisor to our MSSP partners, helping them maximize their success with Trellix solutions. This role is ideal for a dynamic professional with a passion for cybersecurity, excellent interpersonal skills, and a proven ability to drive partner success.
Key Responsibilities

Partner Relationship ManagementServe as the primary point of contact for assigned MSSP partners, building and maintaining strong, trusted relationships.Understand partner business models and align Trellix solutions to meet their needs.Act as a liaison between partners and Trellix internal teams to ensure seamless communication and support.Channel Sales EnablementDrive partner engagement and sales growth by educating MSSP partners on Trellix products, services, and value propositions.Provide training, resources, and tools to enhance partner capabilities and sales performance.Collaborate with partners to develop joint business plans and strategic initiatives.Performance Monitoring and ReportingTrack partner performance metrics, such as revenue growth, deal registrations, and renewal rates.Analyze partner performance data and identify areas for improvement or opportunity.Deliver regular updates and reports to internal stakeholders.Program and Process ExecutionEnsure partners are aware of and aligned with Trellix’s channel programs, incentives, and certifications.Support the implementation of marketing campaigns and co-marketing efforts with MSSP partners.Coordinate with cross-functional teams to streamline processes and enhance partner experience.Market and Competitive InsightStay up-to-date on cybersecurity trends, market demands, and competitive landscape.Share market intelligence with internal teams to shape strategy and product development.

Qualifications

Experience: Minimum 2 years in channel account management, preferably within the cybersecurity or IT services industry.Education: Bachelor’s degree in Business, Marketing, IT, or a related field (or equivalent experience).Strong understanding of the MSSP business model and cybersecurity landscape.Exceptional communication and interpersonal skills, with a customer-centric approach.Proven ability to drive revenue growth through channel partnerships.Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.Analytical and strategic thinking to assess partner needs and craft actionable solutions.High energy, self-motivated, and goal-oriented.Ability to work in a fast-paced environment and manage multiple priorities.Strong teamwork and collaboration skills.

Company Benefits and Perks:

We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

Retirement PlansMedical, Dental and Vision CoveragePaid Time OffPaid Parental LeaveSupport for Community Involvement

We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.