Job Summary
This role is responsible for leveraging technical expertise to engage with partners during sales discussions, assisting in sales process and product demonstrations. The role focuses on developing in-depth product knowledge through studying features, benefits, and use cases. The role supports experienced team members in sales presentations, documenting technical details, and gathering feedback.

Responsibilities
• Utilizes technical expertise to participate in discussions with customers during the sales process about the technical aspects of the products being offered.
• Focuses on building a solid understanding of specific products or areas within the organization by studying product features, benefits, use cases, and competitive advantages.
• Assists in conducting product demonstrations by setting up demos, explaining key features, and addressing any technical questions that arise during the demonstration.
• Supports more experienced pre-sales consultants or sales teams in sales presentations by preparing materials, contributing technical insights, and explaining technical features of the offerings to potential clients.
• Participates in training sessions and workshops to enhance technical knowledge, presentation skills, and understanding of the sales process.
• Assists in documenting technical specifications, customer interactions, and any relevant information related to the sales process.
• Supports in qualifying leads and opportunities by evaluating whether they align with the organization's capabilities and offerings.
• Gathers feedback from customer interactions and shares insights with the team to improve products, processes, and customer interactions.
• Follows up with clients after presentations, demos, or meetings to build rapport and nurture relationships with the clients for long-term business partnerships.
• Supports HP channel partners with Poly solution design and training. 

Education & Experience Recommended
• Four-year Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 0-2 years of work experience, preferably in technical selling, consultative selling, account management, or a related field.

Preferred Certifications
NA

Knowledge & Skills
• AI Concepts
• Application Programming Interface (API)
• Audio/Video
• Cloud Security
• Cloud Services
• Customer Success Management
• Demonstration Skills
• Google Workspace
• Microsoft Azure
• Microsoft Teams
• Networking 
• Presales
• Product Management
• Request For Proposal
• Sales Process
• Solution Selling
• SIP
• Unified Communications
• Zoom

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope
• Impacts own work and acts as a team member by providing information, analysis, and recommendations in support of team efforts.

Complexity
Learns to apply basic theories and concepts to work tasks.

Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

HP Canada is an equal opportunity employer. We welcome the many dimensions of diversity.  Upon request by qualified candidates, accommodation of special needs may be considered during all stages of the selection process within the framework of the HP Accommodation Policy.  If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail hrgsglobalstaffing@hp.com. Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

In order to satisfy our contractual obligations with clients, the successful candidate will be required to pass a basic, standard Criminal Records check.  You will also be required to sign off on HP's Confidentiality, Non-Solicitation and Conflict of Interest Agreement.