Alviso, CA, USA
1 day ago
Inside Sales
Kforce has a client in Alviso, CA that is seeking an Inside Sales. Summary: This is a direct client contact position responsible for delivery of all high value and in-scope contracted services across all involved service delivery towers ensuring that performance goals and cost commitments are met. The Inside Sales works with business partners and vendors to develop, implement and lead a customer centric Account Service Team (AST) operational model driving best-in-class TCE and Quality. Responsibilities: * Promotes Customer Satisfaction through efficient, effective delivery of services proactively managing issues that could impact service delivery, identifying and driving optimization while managing scope, resources, cost of delivery and coordination * Understands the client at the local, country, region and WW level to analyze delivery requirements, contribute to client's strategic business plan, and create incremental revenue opportunities * Actively seeks opportunities to drive down the cost of delivery * Is the principal contact for all service operational and tactical issues for the client and HPE delivery organizations * Develops and nurtures an excellent client relationship at the executive level supporting the Client Manager in establishing the customer as a Reference Account and supporting growth opportunities * Frequently contributes to the development of new ideas and methods * Works on complex problems/projects where analysis of situations or data requires an in depth evaluation of multiple factors * May participate in cross-functional initiatives * May provide mentoring and guidance to lower level employees * Frequently represents the organization to external customers/clients
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