No Call calling - you will respond to hundreds of leads that come in requesting service.
The ideal person is smart, organized, motivated, social, friendly, honest and team player that can close business. This is a relationship, soft sell business, and all prospects call us as we are the leader in the industry.
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: Respond promptly to 200-400 incoming leads per month via the phone Qualify leads to ensure all leads are in your territory or pass to the other locations Make over the phone sales presentations to most ongoing service prospects Professionally and accurately present Merry Maids service to prospective customers. Document all sales activities in companies CRM system (Salesforce.com) Determine the price for cleaning services using company pricing policies. Create and send Sales quotes for customers Follow up on all leads for Merry Maids service with letters, e-mails, or telephone calls. Contact customers after the service is performed to ensure customer satisfaction Call prior lost clients Maintain all sales activity records. Close at least 20-40 new ongoing clients per month This is a fully time position and will require some evening and weekend sales appointments
REQUIREMENTS: Close the business Act in a professional manor Be reliable Dress in a Merry Maids Uniform Ability to build customer relationships quickly and provide appropriate levels of customer service. Ability to effectively communicate both orally and in writing. Possesses excellent listening skills, empathy, and a high level of customer service orientation. Computer literacy and proficiency in desktop/ tablet applications such as MS Word, MS Excel, and MS Outlook. Ability to prioritize and handle multiple functions at the same time with exceptional organizational skills. You may be asked to make in person sales presentations needed, but rare Demonstrated problem solving and attention to detail. Ability to close a sale on the first meeting Ability to pass criminal background check and pass drug screening
EDUCATION, EXPERIENCE, AND CERTIFICATIONS: High school diploma or equivalent required. Sales or Customer Service background preferred. PHYSICAL/MENTAL REQUIREMENTS: Ability to drive to and from various prospects and clients sites as needed. Ability to withstand regular physical contact with dog and cat hair, mold, dust, mildew and cleaning solutions. Regularly required to stand; walk and talk or hear. Ability to operate a computer, email and other software applications Ability to close a sale COMPENSATION: Earning are expected to be $40-50k with strong upside for outstanding performance Compensation is compensatory to your experience. You will receive a Salary and a unit bonus based on each sale You would be also eligible for monthly Quality bonuses and Growth incentives BENEFITS: This Merry Maids Franchise is privately owned and is one of 4 locations with offices in Maryland, Kentucky, Knoxville and Indiana We offer Medical, Dental and Vision Insurance 2 weeks PTO during the first year Paid Holidays We promote from within This Job Description is intended to describe the general nature and level of work performed by those assigned to this position. This is not a comprehensive list of all responsibilities, duties, skills, efforts, and conditions associated with this position. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. Compensation: $40,000.00 - $50,000.00 per year
Looking for a fun place to work, with a flexible schedule and competitive pay? Then come live the Merry Maids™ life!
As a Merry Maids team member, you would belong to an award-winning company and be a part of our close-knit team — a team that works together to provide the best cleaning solutions and customer service to our clients. We offer paid training, excellent work/life balance and real opportunities for advancement. You may start off as a team member, but you are then able to tailor a career path that matches your interests and goals – including becoming a team captain, trainer, quality assurance supervisor or manager.
We take pleasure in improving our clients' lives by allowing them to spend more time with family or doing activities they enjoy. As trusted in-home professionals, we form strong relationships with our clients and are often considered part of their extended families.
Ready to create brighter days for you and our customers?
Apply today!This franchise is independently owned and operated by a Merry Maids® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.