ADI Global, which is a branch of the Resideo family that is growing rapidly, is looking to add to our National Sales and support team of professionals to serve as an account manager for some of our largest accounts. You will be assigned your own book of existing customer accounts and will be responsible for building and maintaining strong, long-lasting customer relationships with ADI. This position is not eligible for US visa sponsorship. **Job Description** + Serve as the lead point of contact for all customer account management matters + Develop trusted advisor relationships with key accounts and customer stakeholders + Ensure the timely and successful delivery of our products according to customer needs and objectives + Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts) + Collaborate with outside sales team to identify and grow opportunities within accounts + Drive business growth by closing sales + Identify possible improvement opportunities + Understand products, systems, and procedures + Resolving complaints and preventing additional issues by improving processes + Keeping accurate records pertaining to inventory and account notes + Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments + Responsible for keeping current customers satisfied and delivering exceptional customer service on a day-to-day basis **YOU MUST HAVE** + Sales experience in the distribution or retail/telecom industries **WE VALUE** + Self-motivated, able to work independently without close supervision, and have a team mentality + Strong work ethic, do what it takes to get the job done while maintaininghigh business ethical standards + Industry knowledge: CCTV, IP, AV technologies, Security, Fire + Strong communication skills, both verbal and written + Strong customer service, organization, and multi-tasking abilities + Goal oriented + Professional appearance and demeanor + Positive can-do attitude + Proficient in Excel, Word, PowerPoint, and Outlook **WHAT'S IN IT FOR YOU:** + Medical, Dental, Vision, Commuter Benefit, Pet Insurance, and 401k participation from Day 1 + 2 weeks accrued vacation time in years 1 and 2, and 3 weeks starting in year 3 + 12 paid holidays each year + Four weeks of parental leave without using vacation time + Employee discounts on company products and other retail/service providers \#LI-FH1 #Hybrid Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments and distributor of low-voltage electronic and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $5.0 billion company with approximately 13,000 global employees. For more information about Resideo, please visit www.resideo.com . At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster (https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Careers/EEO%20is%20the%20Law%20poster.pdf?rv=fdc492d184344b3ea4aec0c96b321632) , "EEO is the Law" Supplement Poster (https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Careers/EEO%20is%20the%20Law%20Supplement%20Poster.pdf?rv=ebe367cad846443e8fa5aa86062813b6) and the Pay Transparency Nondiscrimination Provision (https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Careers/Pay%20Transparency%20Nondiscrimination%20Provision.pdf?rv=11a9cf6533ba426296b137d906b0ce01) . Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice (https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Resideo%20%20-%20Recruitment%20Privacy%20Notice.pdf?rv=6d871e71bfa24982b181c92fda232b7a) . If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.