Technogym inspires 55 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the wellness lifestyle of exercise, a balanced diet, and a positive mental approach, Technogym has rapidly grown into a success story of over 2,500 employees at 15 branches, expanding to more than 100 countries and has been selected as Official Supplier to 9 editions of the Olympic Games - from Sydney 2000 to Paris 2024.
If you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams, you have the right spirit to join Technogym! You will naturally fit with our culture if you work out and live a healthy lifestyle, are pro-active, determined and digital savvy. Move with us for a better world!
Your RoleWe are looking for an energetic and results-oriented Client Advisor (Inside Sales Executive B2C), who will play a key role in increasing our profitability and sales revenue by delivering a luxury sales experience to our B2C clientele.
In this role, you will play a crucial part in selling Technogym products and services, providing a premium customer experience, understanding the customer’s needs and offering the best solution for their desires. You will handle all requests from new and/or existing customers and follow up on leads from marketing campaigns by creating a strong interaction (via call/email/ chat).
The office is based in Rushcutters Bay. This is a full-time, office-based role (5 days a week), with the requirement to work one Saturday per month. In exchange, you can take a weekday off.
Your Impact Guarantee the achievement of inside sales targets. Handle inbound calls (B2B & B2C) by providing exceptional service, understanding customer needs, and offering tailored solutions. Manage outbound calls to generate new business opportunities Support the field sales team during the project (including scheduling visits, generating/ editing quotes, showroom visits) Maintain and update the CRM database to ensure accurate information Gather and share valuable market feedback with relevant departments Oversee the order-to-installation process, ensuring customer satisfaction and upselling additional products/services when possible About YouYou are passionate about health and wellness, enthusiastic, proactive, and ethical. As a driven and consultative salesperson, you possess excellent communication skills and thrive in a team environment. You're cool-tempered, resilient, and able to handle rejection with ease.
What you should bring:
Relevant experience in telesales or another sales/customer service role Strong sales and negotiation skills across all channels (face-to-face, phones, email, chat) Experience working in team-based, sales-driven environments Outstanding communication skills and customer-centric mindset A focus on building long-term customer relationships Passion for technology and innovation Knowledge of Salesforce would be a plus Technogym is an Equal Opportunities Employer
We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true