POSITION SUMMARY:

Represent the company to all customers in a way that coveys our dedication to service and meeting their needs by following through with all details necessary to have on time deliveries with accurate paperwork required thereby keeping satisfied customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

·       Act as point of contact for customer accounts. This includes all interactions from digital communications to conference calls, to periodic customer visits.

·       Assist customers regarding email, faxed or customer website generated orders, expediting, pricing, delivery, stock availability and questions or problems regarding orders.

·       Process sales orders for each new purchase order received. Assign job numbers, check stock inventory, enter as a sales order in computer, print copy of sales order for proofing.

·       Be able to perform co-workers’ duties in their absence.

·       Maintain open order status reports for customers on a daily basis.

·       Send shipping documents to customers on a daily basis.

·       Issue RGA’s and RFA’a as needed.

·       Upload documents to customer portals daily.

·       Assist Accounts Receivable for collection of past due invoices if needed.

·       Maintain customer pricing schedules.

·       Scan customer purchase orders into Master Control daily.

·       Other duties as assigned.

·       Perform all tasks as required of a Safety Sensitive position.

QUALIFICATION REQUIREMENTS:

·       High school diploma or GED

·       Minimum one year experience

·       Excellent customer service skills and telephone communication skills

·       Intermediate PC Knowledge including Excel, Word, and Outlook

·       Intermediate office skills including typing, emailing, and scanning

·       Excellent verbal and written communication skills

·       Good mathematical skills

·       Capable of running errands on behalf of the company

·       Requires good, outgoing, detail-oriented person who is easily self motivated

·       Self Starter

·       Must be able to multi-task and handle a demanding and fast-paced environment

Don't miss this chance to enhance your experience in a production environment while enjoying competitive pay and a comprehensive benefits package. Plus, every Ōnin job comes with our amazing Teammate Benefits program, designed to give you the tools you need to protect your health, your money and the people and things you care about. Tools like:

- Weekly Pay

- $5 Prescription Drugs

- $5 Doctor's Visit Copays

- Free Teledoctor Service

- Free Counseling Services

- Life Insurance Included

- Vision Insurance Included

- Dental Insurance Included

- Vacation and Holiday Pay

- Scholarship Opportunities

- NEW! 401(k) Retirement Plan

- Free Legal Services

- Our unbeatable employee discount program

If this sounds like something you would be interested in, Apply Now so we can hold a spot for you until we can schedule an interview. We can’t wait to talk to you!

–Your Ōnin team