About Us:

IKM Building Solutions, Inc. is an innovative commercial HVAC, facilities, and MEP services company. Through innovative design, quality execution, and 90+ years of experience providing total mechanical solutions, we help clients across Wisconsin meet their facilities’ full lifecycle requirements.

We are looking for employees to be part of a rewarding, productive work environment. Together, we solve complex challenges, complete ambitious projects, and deliver top-quality service. Our drive to create more efficient, sustainable, comfortable environments for our customers continues to fuel our strong market position – and is the foundation on which our employees build fulfilling careers.

To encourage the development of your full potential, we offer vast opportunities to learn new skills and experience innovation at work.

Job Title: Inside Sales Representative – West Allis, WI

Job Summary: The Inside Sales Representative is responsible for providing customer service support and sales experience while providing quotes and answering questions about IKM Building Solutions services. The Inside Sales Representative also provides sales and operational support for the Service Department. 

Essential Duties and Responsibilities:

Respond to requests from customers for information. Communicate with vendors as needed to gather costs for services needed to complete the maintenance being quoted. Responsible for estimating/quoting service-related repairs identified by technicians or customers. Recording all repair proposals in Smartsheet/CRM for follow-up tracking Follow up on previously quoted Service-related repair quotes that have not yet been approved Responsible for performing renewals of any designated "House" planned maintenance agreements. Assist with preparation of Planned Maintenance Agreement (PMA) proposals, letters and marketing materials. Assist Account Managers with Planned Maintenance job site surveys as required Job set-up and coordination. Including ordering crane rentals, lifts, coordination of trucking, ordering parts, if necessary, etc. Provide account management support for Account Managers. Handle inbound phone calls and emails from prospective or current customers. Complete service order requests. Assist Account Managers with estimating EMCOR National Accounts. Provide follow-up to marketing initiatives such as direct mail, email campaigns, ads, etc. Report all findings, customer opinions, pictures, and results to company leadership. Participate in department meetings as requested. Performs additional assignments as requested and maintains a teamwork attitude. Demonstrate a personal commitment to your growth and development as a sales professional, including attendance at product and sales training events, participation in all professional training provided by IKM.

Experience:

Current Driver's license High School diploma or G.E.D required At least 2 years of successful inside sales Experience making a large volume of outbound calls Competitive nature Reliable, self-driven, organized, articulate, and goal-oriented Experience with HVAC equipment Estimating experience

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent. 

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

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