As an Inside Sales Representative (ISR) for Animal Health International, you are responsible for generating and increasing sales through inbound and outbound sales calls, while handling inbound customer calls with professionalism, skill and expediency. This is an in person position located in Sioux Center, IA.
Responsibilities include
Make regular outbound calls to assigned customers/territories
Generate new and repeat sales by providing product and technical information to customers in a timely manner
Identify customer requirements and expectations in order to recommend specific products and/or solutions
Use appropriate selling tactics such as up-selling and cross-selling when needed.
Educate customers about product features and benefits to grow sales and improve customer satisfaction
Generate referrals from current customers and manufacturers’ representatives.
Maintain a current knowledge of consumer preferences, company products, programs, market conditions, and competition
Ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc
Maintain accurate customer and territory records; document all customer interactions and potential sales opportunities
Gain understanding of and adhere to Accounts Receivables policies and practices
Run sales reports for all sales activity.
Monitor scheduled shipment dates to ensure timely delivery
Verify price and terms in accordance with standard procedures and customer profitability profiles
Multitask and work within multiple computer systems and communication platforms simultaneously
Qualifications
Associate’s Degree in Animal Science, Ag, Ag Business or related fields, or equivalent work experience
Proven customer service and organization skills
Measurable accuracy and strong attention to detail.
Demonstrated verbal, written, and interpersonal communication skills
General computer proficiency including knowledge of MS Office
Preferred Qualifications
Bachelor’s Degree in Animal Science, Ag, Ag Business or related fields
Inside sales experience; previous success exceeding sales goals is a plus
Proficiency in SAP