Summary Job title: Inside Sales Representative Job ID: 202460550009 Department: Raleigh - CED Location: NC-Raleigh Description Summary: The Inside Sales Representative position is responsible for maintaining current customer satisfaction with service and sales and generating new sales/business through sales initiatives and goals. Provide professional services with product knowledge, problem-solving, and order enhancement. Reports to: Profit Center Manager Minimum Qualifications: COMPETENCIES + Communication Proficiency + Customer/Vendor Focus + Personal Effectiveness/Credibility + Technical Capacity + Teamwork + Detail-oriented + Flexibility Preferred Qualifications: + Bachelor’s degree in a technical or business discipline, preferred + OR equivalent years’ of experience + Two years’ industry-specific experience, preferred but not required. Working Conditions: This job operates in a professional office environment with various warehouse locations and conditions. This role routinely uses standard office equipment. Supervisory Responsibilities: No Essential Job Functions: + Provides outstanding customer service to all current and potential customers, mainly via telephone and internet + Writes orders with accuracy and in accordance to all sales policies and procedures + Maintain current customer base + Communicates and cooperates with outside sales force and/or other departments + Communicate process improvement ideas + Timely follow-up on all customer orders, quotes, and materials + Maintains up-to-date awareness with new and existing products and services CED is an Equal Opportunity Employer - Disability | Veteran Other Compensation: The following additional compensation may be applicable for this position: + Profit Sharing Benefits: Benefits available for this position are: + Insurance - Medical, Dental, Vision Care for full-time positions + Disability Insurance + Life Insurance + 401(k) + Paid Sick Leave + Paid Holidays + Paid Vacation + Health Savings Account (HSA) and matching