Summary Job title: Inside Sales Representative Job ID: 202425500008 Department: Fort Smith - KPE Location: AR-Fort Smith Description Summary: The Inside Sales position is responsible for maintaining current customer satisfaction with service and sales, and generate new sales/business through sales initiatives and goals. They provide professional services with product knowledge, problem solving, and order enhancement. Examples of job duties could include; + Crossing competitive material on a bill of material + Identifying gaps in a material list for items that are missing or complementary add-ons + Value-add for sales by offering alternatives, expedites, and understanding use cases + Understand customer needs and anticipate challenges + Study the latest technologies and advising your customers of their uses and applications + Pricing and negotiating with vendors or customers for different manufacturers + Quoting an opportunity and project managing timely delivery of the materials, software, or training Reports to: Profit Center Manager Minimum Qualifications: COMPETENCIES + Communication Proficiency + Customer/Vendor Focus + Personal Effectiveness/Credibility + Technical Capacity + Teamwork + Detail-oriented + Flexibility Preferred Qualifications: + Bachelor’s degree in a technical or business discipline, preferred + OR equivalent years’ experience with Eclipse business software + Two years’ industry specific experience, preferred Working Conditions: This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Supervisory Responsibilities: No Essential Job Functions: + Provides outstanding customer service to all current and potential customers, mainly via telephone and internet + Writes orders with accuracy and in accordance to all sales policies and procedures + Maintain current customer base + Meet established monthly sales goals + Communicates and cooperates with outside sales force and/or other departments for all Frost pertinent activities + Communicate process improvement ideas + Timely follow-up on all customer orders, quotes, and materials + Maintains up-to-date awareness with new and existing products and services CED is an Equal Opportunity Employer - Disability | Veteran Compensation Range: The compensation range for this position is $21 to $24 hourly. Other Compensation: The following additional compensation may be applicable for this position: + Profit Sharing Benefits: Benefits available for this position are: + Insurance - Medical, Dental, Vision Care for full-time positions + Disability Insurance + Life Insurance + 401(k) + Paid Sick Leave + Paid Holidays + Paid Vacation + Health Savings Account (HSA) and matching