Description We are in search of an Inside Sales Representative to join our team in the manufacturing industry, based in West Grove, Pennsylvania. Acting as a vital link between the company and its customers, this role is centered around supporting the sales function by managing customer interactions, processing orders and maintaining accurate records. The role offers a contract to permanent employment opportunity. Responsibilities: • Efficiently handle inbound inquiries from customers, including requests for quotes, returns, orders, and other queries. • Develop and maintain relationships with customers by understanding their needs and providing relevant company products and solutions. • Verify incoming orders received via various modes of communication such as telephone, fax, and email, and route them appropriately. • Work closely with the Sales Support team to update internal records with key information about customer accounts. • Use your skills in Sales and Customer Service to identify decision-makers and key personnel within customer accounts. • Actively engage in email correspondence and data entry tasks to ensure seamless operation. • Monitor customer accounts and take necessary actions when required. • Assist the outside sales representative with order entry and customer service requests. Requirements • Proven experience in Sales and Customer Service roles • Proficient in Order Entry and Data Entry tasks • Excellent Email Correspondence skills to communicate effectively with clients • Ability to use CRM software and Microsoft Office Suite proficiently • Strong interpersonal skills with the ability to build relationships with clients • Excellent negotiation and persuasion skills for converting leads into sales • Ability to work independently and also as part of a team • Strong organizational skills with the ability to prioritize tasks effectively • Excellent problem-solving skills to address client issues effectively • Ability to work under pressure and meet sales targets • Excellent verbal and written communication skills • High attention to detail and accuracy in order processing and data entry tasks • Willingness to continuously improve product knowledge and sales skills. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .