Position Title:  Inside Sales Representative (S4)

Company Summary

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future.   Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.      

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

Role

The Inside Sales Representative is responsible for securing qualified leads and appointments for the Tower sales organization through the execution of outbound prospecting, campaigns, and program support. The Inside Sales Representative is responsible for generating a strong funnel of revenue opportunities. Experience in the Information Technology/Telecommunications sector or related fields is a plus, and the candidate should be familiar with a variety of lead generation approaches. 

Responsibilities  

Perform outbound prospecting and lead generation activities   Secure qualified appointments for Tower sales   Achieve monthly appointment setting targets  Forge strong relationships with Tower sales representatives   Develop strong relationships with decision makers and influencers within accounts  Maintain data accuracy in CRM system  Other duties and responsibilities as required 

Education/Certifications 

High School diploma required, bachelor’s degree or equivalent experience preferred 

Experience/Minimum Requirements  

1-5+ years’ experience selling telecommunications or related services    Proficiency in Microsoft Office Suite  Proficiency leveraging and maintaining a CRM program 

Expectations 

Strong cold prospecting, customer service, and strategic questioning capabilities  Requires a professional demeanor with strong communication skills – verbal and written  Self-motivated team player  Strong understanding of opportunities for revenue generation as it relates to the Towers business 

Organizational Relationship 

Reports to: Senior Manager, Sales Effectiveness 

Title(s) of direct reports (if applicable):  N/A 

Working Conditions: This role falls into our hybrid work model working in the office Tuesdays, Wednesdays, and Thursdays.  On Mondays and Fridays, teammates on the hybrid schedule will have the option to work from the office or home.  There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.