NOTE: This is a hybrid position requiring 2-days a week in office.
Purpose
This position is a telephonic inbound/outbound sales role that is responsible for generating revenue and/or profit margin in small to large-sized accounts. Limited field activity may occur, but only on an infrequent basis. Responsible for learning sales techniques and reporting daily or weekly activity to Inside Sales Team Leader. May also participate on key account sales teams and provide ongoing service and support in named accounts.
Duties and responsibilities
Generate qualified leads, via telemarketing and email, and effectively transition to the sales team
Follow up on marketing qualified leads and conduct research to set meetings for the sales team
Participate in calling campaigns to target account/prospects from pre-defined lists
Identify key buying influencers within accounts to determine budget and timeline
Build and cultivate relationships by initiating communications and conducting follow-up communications to move leads through the sales funnel
Develop and maintain detailed client records using CRM software, Salesforce.com
Set customer appointments for sales reps via Outlook
Present and demonstrate product in an effective manner via webcast
Provide regular communication and updates on relevant deals with manager and members of the sales team
Support sales efforts at trade shows and other meetings
Navigate and communicate throughout a hospital organization from department level contacts to C level leadership
Maintain a working knowledge of the products through release training and engagement in showcases as needed
Meet target Key Performance Indicators (KPI’s) for calls and emails
Support company objectives and achieve goals successfully
Provide feedback to management on market and product issues
Participate in quarterly and annual sales meetings
Attend and successfully complete regularly scheduled training sessions
Maintain awareness of P1S quality statement, follow P1S quality manual and comply with all required procedures within the quality system.
Maintain awareness of and comply with all policies and procedures necessary to market a safe and effective regulated medical device
Job Qualifications
Education: Bachelor’s degree or equivalent job experience
Experience: 1+ years prior telemarketing, customer service, or sales experience. We will also consider candidates without sales experience with high academic and prior work achievements.
Desired Attributes
Professional and courteous phone presence
Ability to work independently and be self-motivated
Must be comfortable in a fast-paced environment – flexibility is a must.
Must have strong computer skills
Travel requirements
Less than 5% occasional field travel to attend team meetings or trainings.
#LI-Hybrid
Compensation:
Target salary range CA, CT, CO, HI, NY, WA: $51,550-$70,850This role is eligible for Commission.
Additional Information:
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.