Careers That Change Lives
Medtronic is seeking a dynamic, clinically savvy, experienced Inside Sales Supervisor to manage a team of Diabetes Inside Sales Reps (DTS) and Diabetes Processing Specialists (DPS) to grow the usage of products within the Diabetes product portfolio. This role reports into a Regional Leader.
We believe that when people from different cultures, genders, and points of view come together, innovation is the result —and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive.
Candidates must reside in the greater San Antonio, TX area. This is an on-site position; employees must be able to work on-site at our San Antonio Medtronic office 5 days per week. Work schedules may vary, and candidates must have some flexibility to work evenings, holidays, weekends, and overtime. We are hiring for multiple regions but all positions will office out of San Antonio, Texas.
Diabetes Business Description:
The Diabetes Operating Unit focuses on improving the lives of those within the global diabetes community. As a business, we strive to empower people with diabetes to live life on their terms by delivering innovation that truly matters and providing support in the ways they need it. We’re committed to meeting people with diabetes where they are in their journey, always with an aim to make their lives easier. Our portfolio of innovative solutions are designed to provide customers greater freedom and better health, helping them achieve better glucose control, while spending less time managing their disease.
Click here to learn more about products.
A Day in the Life
Foster a work environment conducive to excellent sales performance, customer service, learning, teamwork, execution and accountability
Motivate, guide, and lead team with a focus on meeting and exceeding established business goals and objectives of department
Maintain, analyze and distribute sales results and productivity metrics
Establish exceptional relationships with field sales partners and other staff to ensure sales targets are met or exceeded daily/weekly/quarterly/annually
Deliver Action Plans to Director-level on how performance standards will be met
Work with Diabetes Processing Specialists (DPSs) to maximize lead conversion and minimize processing time
Help DTS and DPS teams adopt standardized processes and technologies that lead to more efficient sales practices and goals attainment
Administer work schedules and processes to ensure adequate staffing, exceptional transactional quality and unsurpassed responsiveness in all activities
Facilitate team meetings as necessary to maintain communications, develop teamwork, identify roadblocks, implement improvements and drive results
Administer sales programs and other motivational tools to drive performance
Coach team members to continuously improve sales skills, phone skills, communication, processing efficiency, and organizational skills to ensure effective team dynamics
Provide supervision, guidance, performance management, and focused coaching to DTS team members through coaching activities including role-plays, objection handling, and individual performance conversations
Document coaching and development activities with employees by completing Employee Coaching Forms with actions observed and suggestions for improvements
Mentor employees on teamwork, time/task management and career development
Must Have: Minimum Requirements
To be considered for this role, please ensure the minimum requirements are evident on your resume.
Bachelor’s Degree with a minimum of 5 years of relevant sales experience
OR
Advanced degree with a minimum of 3 years of relevant sales experience
Nice to Have
Minimum of one (1) year supervisory / leadership experience directing and managing individuals or a team
Previous experience leading and managing sales teams in a high-volume sales environment
Proven success as an inside sales representative as measured by level of sales performance against established goals and objectives
Previous sales award recipient due to strong sales performance (i.e. President’s Club, Rookie of the Year, etc.)
Strong verbal, interpersonal and communication skills. Demonstrated ability to effectively communicate with all levels of customers (both internal and external)
Strong organizational skills, the ability to handle multiple priorities and demonstrated strong work ethic
Demonstrated leadership skills, including the ability and proven success influencing and motivating others
Strong personal computer skills and demonstrated proficiency with Microsoft Office software
Strong analytical, prioritization, organizational, and problem-solving skills
Demonstrated ability to be flexible to changing priorities
Ability to generate reports, graphs, and business correspondence
Prior project management experience recommended
Experience leading, coaching, and managing others
Knowledge and understanding of Diabetes and/or Durable Medical Equipment
About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health, and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America).
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here.
The provided base salary range is used nationally in the United States (except in Puerto Rico and certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.