Job Summary:

WHO ARE YOU?

Do you enjoy dance music? Are you passionate about helping others and assisting with credential operations? Then you’re in luck! We are looking for a highly motivated self-starter who embodies both a passion for dance culture and credential operations. Sounds like you? Then keep reading...

WHO ARE WE?

Insomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority.

Insomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe. Since its inception, Insomniac’s events have taken place in 13 countries across five continents. The company’s premiere annual event, Electric Daisy Carnival Las Vegas, is the world’s largest dance music festival and attracts more than 525,000 fans over three days. The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993.

THE ROLE

We are seeking Credential Staff to work directly with management to execute Credential Ops.

RESPONSIBILITIES

Act as the first face of Insomniac for staff check in

Check government issued IDs to ensure proper identification of all personnel entering site

Promptly solve issues that arise by utilizing resources and clear communication

Proactively seek out errors in credential uploads and fix them before staff arrival

Act as a key-holder for the credential office, ensuring safety and security

Assist in administrative tasks as needed

Ensure materials get inventoried and transported back to warehouse

QUALIFICATIONS

Extremely organized, with an eye for detail

Multi-tasker who thrives under pressure

Strong verbal and written skills / phone etiquette and communication skills

Must be motivated with an “Everything is possible” attitude

Must be an active problem solver, instilled with a sense of urgency for projects large and small

The ability to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become unpleasant

Employee must know and follow job safety procedures, attend required health and safety training's, proactively promote safety at work, and promptly report actual and potential accidents and injuries

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

Insomniac strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Hiring Salary Range: $16.00-$20.00 USD

Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Insomniac takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.

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The expected compensation for this position is:

** Pay is based on a number of factors including market location, qualifications, skills, and experience.