Hi, We’re AppFolioWe’re innovators, changemakers, and collaborators. We’re more than just a software company – we’re pioneers in cloud and AI who deliver magical experiences that make our customers’ lives easier. We’re revolutionizing how people do business in the real estate industry, and we want your ideas, enthusiasm, and passion to help us keep innovating.Join us as an instructional designer to accelerate team member expertise by curating, maintaining, and evolving content for our Revenue teams. The ideal candidate has a high standard of excellence in both written and visual content and experience in training methodologies. They are above-average communicators who can effectively prioritize work among competing priorities. Your impactOwn new Vendor Management Operations (VMO) training launches.Serve as the project manager for all VMO launches to ensure an on-time launch and successful transfer of informationDevelop all assessments, role plays, or other learning activities in partnership with SMEs to maximize knowledge retention Measure the impact of training efforts to determine effectiveness and adjust the approach as necessaryWork cross-functionally with stakeholders across AppFolio and with our VMO partnerDemonstrated ability to manage multiple projects simultaneouslyBuild and deliver scaled trainings to revenue org team members.Build courses utilizing SCORM filesAchieve AppFolio product & process mastery and leverage that knowledge to train others on new GTM and product initiativesGrade and conduct assessments to understand learner performanceDeliver live sessions (in person and via Zoom) with high charisma and knowledgeDesign presentations that are visually interesting, yet clear for the learner.Foster a strong LMS backend and frontend user experienceEnable rev org teams to drive efficiencies across internal team operations.Partner with the Revenue Operations team members to provide enablement support on 2025 strategic initiatives through deck creation, FAQs, coordinating trainings/meetings, videos and short courses to equip team members.Prioritize team requests by assessing needs against OKRs to ensure the right work is being prioritized at any given timeFacilitate the ongoing success of key operational programs which may include performance analysis and reporting, process/quality management, and/or system maintenance and enhancement Qualifications Bachelor’s degree requiredExperience with content and distilling complex information into easy-to-digest formats Project Management experience preferredAbility to travel internationally 1/year Must have3+ years of experience in Instructional Design3+ years experience at a SaaS company, preferably in Training & Enablement, Instructional Design, or a Sales/Services capacity Compensation & BenefitsThe base salary that we reasonably expect to pay for this role is: 60-90k.The actual base salary/hourly wage for this role will be determined by a variety of factors, including but not limited to: the candidate’s skills, education, experience, etc. Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type.
Regular full-time employees are eligible for benefits - see here.
Why AppFolio
Grow | We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.
Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.
Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.
Connect | We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.
Paddle as One.
Learn more at appfolio.com/company/careers
Statement of Equal Opportunity
At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at AppFolio.