Instructional Designer Clinical Informaticist EHR-HIT
Fairview Health Services
Overview The Instructional Designer (ID), Clinical Informaticist is knowledgeable in the use of health information technology (HIT) applied to clinical care and health care business operations. They are responsible for the design and development of electronic health record (EHR) and health information technology (HIT) content for mission critical learning programs, including (but not limited to) web-based learning, instructor-led training, blended instruction solutions, and virtual instructor-led sessions. This role develops learning using programs like Snag-it, Camtasia, Ancile uPerform, and Microsoft Office 365 while integrating deliverables such as technical product videos and online learning modules into learning management systems across multiple delivery platforms. The ID is responsible for all elements of the vendor required Principal Trainer certification for their assigned application, including Epic training environment build, upgrade education, and Epic course curriculum. This position is eligible for benefits! Some of the benefits we offer at Fairview include medical insurance - as low as $0, dental insurance - also a $0 option, PTO (24 days per year starting), and a 403B with up to a 6% employer match; visit www.fairview.org/benefits to learn more and get all the details. Responsibilities Job Description Uses informatics concepts, methods, and tools to promote safe, effective, and optimal use of technologies and are focused on the interaction of people, processes and technology for the complete and accurate delivery of information needed for efficient, high quality and safe patient care. Design and develop training content that engages learners and aligns with identified outcomes and adult learning principles. Reviews evaluative data regarding training content and modifies content as appropriate. Collaborate across clinical informatics teams (medical informatics, clinical decision support, clinical content, instructional design, site support & training, design & optimization, clinical technologies), analytics, information technology, practice and education, and operational teams to meet goals and create training content. Apply knowledge of human-computer interaction, usability heuristics, and adult learning principles to the design and creation of learning collateral. Acquire and maintain knowledge of EHR and HIT use across multiple service lines, domains, care settings, and Epic modules and environments. Adept in PDSA methods and change management, serving as change agents themselves. Manage through all phases of learning projects including analysis, design, development, change management, communication, implementation, & evaluation. Team with informatics, IT, and operational colleagues to assess, plan, and evaluate changes to systems and identify the impact to clinical workflows to plan for associated learning needs. Independently develops, plans, estimates, and analyzes the impact of viable learning solution options to address business needs. Maintain the Epic training/practice environments and learning home dashboard with supervision. Build patient profiles and histories appropriate to the audience, clinical workflow, and learning requirements in the training/practice environments. Independently gathers and documents simple to moderately complex business requirements and process/workflows. Ability to travel to/from M Health Fairview locations for site visits, rounding, and other activities related to the role. Responsible for working on-call shifts as schedule Organization Expectations, as applicable: Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served. Partners with patient care giver in care/decision making. Communicates in a respective manner. Ensures a safe, secure environment. Individualizes plan of care to meet patient needs. Modifies clinical interventions based on population served. Provides patient education based on as assessment of learning needs of patient/care giver. Fulfills all organizational requirements. Completes all required learning relevant to the role. Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards. Fosters a culture of improvement, efficiency and innovative thinking. Performs other duties as assigned. Qualifications Required Qualifications Education Bachelor’s Degree in health care or related field from an accredited program, informatics degree from an accredited institution or combination of education and experience. Experience A minimum of 1 year clinical healthcare experience and/or 1 year informatics-related experience working in a health system directly with end users. A minimum of 1 year designing virtual training or facilitating and producing virtual training. Understanding of clinical care workflows, health care operations, and have a working knowledge of computer systems lifecycle management Demonstrates accountability for work and completes them on time with minimal rework and guidance. Available to work scheduled on call rotations. Access to reliable transportation License/Certification/Registration See additional requirements below. Preferred Qualifications Education Masters or Doctoral level degree in instructional design, informatics, or operational leadership Experience Epic EHR use, implementations, upgrades, and/or build EpicCare Ambulatory, MyChart, Haiku/Canto, and other virtual healthcare software experience such as AmWell, Vocera, etc. License/Certification/Registration Industry-level certifications such as AACN, HIMSS, Lean, Master Instructional Designer, Master Trainer, Virtual Training Design, Virtual Training Certificate, etc. Additional Requirements (must be obtained or completed within a period of time): Maintain current Epic certifications per vendor requirements and/or commitment to obtaining Epic certification within 6 months of employment. Maintain current Epic certifications per vendor requirements and/or commitment to obtaining Epic certification within 6 months of employment. EEO Statement EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
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