Provide support for Client Administrators and Client Managers in servicing all lines of commercial insurance in accordance with departmental objectives and procedures.

Essential Duties & ResponsibilitiesAssist Client Administrators and Managers in providing service to accounts as additional experience, knowledge and familiarity with processes and procedures of file maintenance and day-to-day tasks is achieved.Mail:Process New MailMail monthly installment invoices to clientsPolicies:Prepare policy for policy checking by:Confirming all necessary documents are in fileCreating policy checking request form.Sending task to policy checkersWhen checked policy is returned, if no errors, process the policy to the client.If errors, process policy to client once CA/CM has addressed the errors or requested that the policy be sent pending review. Endorsements:Review endorsements for accuracy.  If correct, send to client with explanatory email.  If errors, process request for correction.If endorsement has return premium request check from accounting.  Follow-up with accounting for check if not received in a timely manner.Follow-up with Carriers/Wholesalers for completion of endorsements.Bill as necessary within agency defined timeline as outlined in procedures.Cancellations/ReinstatementsFile and Prepare for CA/CM.  Update task to note policy with cancellation date.Certificates:Complete daily cert requestsDate off holdersSagitta:Add New Prospects and ClientsUpdate policy dataIssue Auto ID CardsCreate ApplicationsManage the set up and use of the teams iPads.Create Schedules of Insurance as requestedHandle Special Projects as requested.With more experience, assist in the processing of Final Audits.Become proficient in the use of technology systems, software and tools such as ImageRight, and Sagitta.Establish and maintain positive and effective working relations with other Associates and clients.Education and/or ExperienceA bachelor’s degree or ability to receive the degree within two to three months, or a minimum of 1-2 years industry Property & Casualty experience showing increasing responsibility directly related to the performance of the above duties is required.Obtain and maintain a valid, unrestricted California Fire & Casualty Solicitors License.Achieve an AAI, AINS or INS designation as well as have willingness to pursue continuing education in the form of insurance designations and professional development training.Proficient with Microsoft Office software (Word, Excel, and Outlook).Must maintain a high attention to detail when working at a varying pace and managing multiple tasks with adjusting priorities. Work Environment & Physical DemandsAbility to use computer keyboard and sit in a stationary position for extended periods as well as use office machinery such as fax and copy machines, and telephones.Work is performed in a typical interior/office work environment.

The applicable hourly rate range for this role is $19.25 to $41.15. The hourly rate offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers. 

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