Insurance Associate

This position works in an assigned Branch Office and primarily provides clerical and administrative support to both field sales and/or branch services.

Job Duties

Process payments from members for insurance, membership, domestic and foreign travel and other Club products and services. Maintain rotation of memo books. Verify and update key member information as part of the transaction.

Balances cash drawers, post ledgers, assist in resolving overages/shortages, file receipts, submit documents when necessary, makes deposits, retains documents for auditing in the manner required and process FIRM.

Process interoffice and outgoing United States mail. Receive inter-office correspondence and assign or handle as necessary.

Orders and receives branch supplies as necessary. May include general office supplies and/or ACSC materials and stock.

Process and maintain filing systems for insurance and membership documents.

Assist in branch retention efforts.

Under the guidance of sales or branch management, decisions are made based on established branch transaction processes and procedures.

Qualifications

High School GED Required

1-3 years Customer service Required

Basic knowledge of ACE products and services in the following areas: insurance, travel counseling, publications, maps, regulations and routing.

General typing, Windows, Outlook, Internet/Intranet access skills required.

Capable of completing Computer Based Training Courses as required for Club training.

The starting pay range for this position is $19.00-20.90. Additionally, you will be eligible to participate in our incentive program based upon your team and individual performance.

Remarkable benefits:
•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
•    Wellness program
•    Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).