Welcome page Returning Candidate? Log back in! Insurance Coordinator Job Locations US-VA-Hopewell Job Post Information* : Posted Date 6 hours ago(9/23/2024 8:42 AM) Requisition Number 2024-13279 # of Openings 1 Job Category Healthcare About the Practice

Ellis Family Dentistry is a family-run dental practice operating in Hopewell, VA since 1978.  We are a growth-oriented practice focused on a balance of state-of-the-art technology and old-fashioned, friendly service.  We value our team like family and help each individual reach their professional potential. We believe that great service starts with a great team. Our dentists and dental professionals are dedicated to providing exceptional and caring service. Check us out on Google, Facebook, and at www.EllisSmiles.com. 

Responsibilities

Serious Applicants Only. Candidate must be a friendly, caring, goal and team oriented individual that is self-motivated and able to provide exceptional customer service with a smile.  Exceptional math and grammar skills required.

Accurately enter payments from insurance companies with appropriate in-network write-offs assigned to correct providerUnderstanding of Primary and Secondary Coordination of BenefitsCalculate end of day totals and reconciliation with no exceptionsGrowth potential in more complex financial management over timeStudy insurance plans used most frequently with patients to understand the various nuances to communicate more effectivelyDocument basic insurance information in the patient’s file for quick referenceHelp verify insurance benefits dailyAccurately enter insurance benefits into Practice Management SoftwareProcess and submit insurance claims dailyMonitor and follow-up on outstanding claimsAccurately estimate co-pays to collect at the time of service, taking into account insurance plan maximums and exclusionsIdentify patients in the daily schedule who are a financial concern, note payment problems on the patient’s chart, and arranges a conference with them either before or at the time of the appointmentSolidify the financial agreement with the patient, such as payment amount and scheduleFollow through with correspondence regarding collection when unable to contact the patient on the telephonePrepare and send uncollected accounts to collections with managers approval and follow through as neededSend information as requested by insurance companies such as x-rays, charting, narratives, and other documentation for processing the claim when applicableProvide insurance predetermination documentation to patients, contacts the patient to make financial arrangements, and schedules treatmentCorrespond with insurance companies to resolve payment delays, requests for additional information, or to discuss denied treatment coverageHandle all inquiries concerning insurance dailyAnswer phones and schedule appointments as necessaryPerform patient checkouts and collect correct co-paysEventually be in charge of Accounts Receivable tracking and management Qualifications Minimum of 1-2 years experience and knowledge of dental insurances.Experience with Practiceworks is a plusProficient math skillsKnowledge of English composition, grammar, spelling, and punctuationSkilled in the use of standard office equipment, including telephones, calculators, copiers, fax, computers, and computer software (MS Excel, Word, Practice Management software) Benefits Offered

In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.

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