Description: Working with members to walk through, answer questions, and collect via their insurance plan. You will obtain and maintain a working knowledge of the basic plan provisions and multiple benefit schedules, as well as a clear understanding of the eligibility system, claim system, and the Reciprocity system (ERTS). Duties: + Respond timely and accurately to phone calls, e-mail, walk-in participants, and correspondence by answering questions. + Explaining claim payments and claim denials, quote self-payment amounts. + Verify eligibility and/or benefits. + Research eligibility or claim issues. + Update eligibility with outside vendors. Additional Skills & Qualifications: + 1+ years of call center experience in a medical billing or medical insurance call center environment or 1+ years of processing medical claims + Must type 40 wpm. + Dependability – ensures timely arrival and consistent attendance to support the achievement of the team’s goals. Pay and Benefits The pay range for this position is $20.00 - $26.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Rockville,MD. Application Deadline This position will be accepting applications until Dec 27, 2024. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.