The Insurance Systems Project Coordinator will work across insurance technologies to ensure system changes and projects are efficiently and effectively planned and executed, including coordinating cross-functional groups with Insurance Systems Subject Matter Experts (SMEs), and OmniChannel, IT, and Insurance Operations partners.

To the qualified candidate, we offer:

The starting base compensation for this position is $54,408 to $108, 083 annually. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.

Annual Bonus eligibility

8 Paid Company Holidays

Nearly 4 weeks of Paid Time Off

401(k) plan with company match up to 7%

Medical, Dental, Vision & Prescription Coverage

Tuition reimbursement

Complimentary AAA Membership

FREE Life Insurance

The primary duties of the Insurance Systems Project Coordinator Include:

Participating in meetings to gather requirements, define scope, and gain insights in efforts to align business and IT. 

Leading projects to implement systems; develops end-to-end plan and timeline for implementation, and ensures owners/SMEs execute deliverables on time and with quality.

Reporting status and plan of technology changes to line of business and functional leaders and affected stakeholders.

Partnering with internal stakeholders across Insurance and IT in the development of business strategies and processes that incorporate the appropriate level of technology.

Identifying and implementing technology and process improvements.

Acting as liaison with third-party solution providers (e.g., CSAA, Salesforce.com, Applied) to identify solution alternatives.

Working with the Insurance Product Owners, IT, and business SMEs to ensure business requirements are appropriately documented and user test plans are documented and executed.

Communicating plans and collects feedback from business area management and IT associates to ensure project performance, expectation, and timeliness. 

Other duties as assigned.

Minimum Qualifications

PLEASE NOTE: This position is fully remote but candidates must reside in the following states or territories: CT, PA, NJ, MD, DE, VA, WV, KY, OH, IN, KS, SD, OK and Washington DC.

Bachelor's degree in Business, Technology, or related discipline, or equivalent combination of education and experience required.

5+ years’ experience in project management or related.

Excellent oral and written communication skills, as well as excellent presentation skills.

Ability to build and manage external and internal relationships with all parties involved within a project and manage expectations at all levels.

Experience working in the insurance industry preferred but not required

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.  We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply.  It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category: