Job Summary The position of Intake Specialist is responsible for coordinating intake services, which includes gathering demographic information, providing support and resources depending on appropriateness, and scheduling assessment appointments. A critical element of Josselyn's mission is to ensure that we create a reverberating positive impact on clients and this includes both clinical and non-clinical staff. Essential Responsibilities and Metrics + Interact with all clients and visitors in a respectful and welcoming manner + Schedule appointments based on needs of clients and availability of providers + Obtain pertinent information from new clients to begin services + Answer 20-25 live/email intake inquiries per day and schedule IMCANS with appropriate staff + Distribute Opening Paperwork to New Clients as part of the intake process + Provide backup coverage to access team members + Uphold HIPAA privacy standards for client data + Perform other duties as assigned Qualifications + Bachelor's degree + 1-2 years of prior experience in mental health + Excellent communication skills both written and oral + Strong customer service orientation + Comfortable working in a fast-paced environment Ind1