At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description:

Intake Specialist

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as an Intake Specialist. Being a part of something this great, starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

To continue to be an industry pioneer delivering unparalleled care, we need an Intake Specialist with commitment and compassion. Are you one of them? If so, apply today!

Why Join the Elara Caring mission?

Work in a collaborative environment.Be rewarded with a unique opportunity to make a differenceCompetitive compensation packageTuition reimbursement for full-time staff and continuing education opportunities for all employees at no costOpportunities for advancementComprehensive insurance plans for medical, dental, and vision benefits401(K) with employer matchPaid time off, paid holidays, family, and pet bereavementPet insurance

As an Intake Specialist you’ll contribute to our success in the following ways:

Receives, interprets, and manages patient referrals with the intent of converting to actual admissions.Manages and works the pending list to identify opportunities to improve conversion rates.Responds and satisfies expectations and requirements of internal and external customer needs.Maintains organized, effective, and efficient systems along with communication to ensure that continuity of patient care is delivered.Accepts and processes referral information into the company database software applications in accordance with the administrative policy.Attends on-site meetings with branches and with referral sources upon request by sales and/or referral sources.

What is Required?

High School Diploma or GED1 year of healthcare experience and knowledge of medical terminologyProficient with Microsoft Office Suite and data entryDemonstrates excellent customer service skillsAssociates in healthcare is preferred

You will report to the Intake Manager.

This is not a comprehensive list of all job responsibilities; a full job description will be provided.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.

Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law.  

Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to recruiting@elara.com.