Returning Candidate? Log back in! Intake Specialist I Location US- ID 2025-4100 Category Customer Service/Support Position Type Full-Time Remote Yes Company Lumicera About Us Lumicera - Lumicera Health Services Powered by Navitus - Innovative Specialty Pharmacy Solutions- Lumicera Health Services is defining the “new norm” in specialty pharmacy to optimize patient well-being through our core principles of transparency and stewardship. Here at Lumicera, our team members work in an environment that celebrates creativity and fosters diversity. Pay Range USD $18.67 - USD $25.26 /Hr. Work Schedule Description (e.g. M-F 8am to 5pm) M-F 8am to 5pm Remote Work Notification ATTENTION: We are unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming. Overview

Lumicera Health Services is seeking an Intake Specialist I to join our Pharmacy Patient Services department! 

 

Under direction from the Assoc. Manager, Patient Support Services and pharmacists in the Specialty Pharmacy, the Intake Specialist I is primarily responsible for enrolling new Specialty Pharmacy patients and ensuring that all pertinent patient information is contained within the record. Patient information shall include demographics, allergies, medication history, comorbidities, and payer information. The Intake Specialist I’s main objective is to place phone calls to new and existing patients, answer phone calls and contact the doctors and patients via fax or phone or other communication means. The Intake Specialist I is also responsible for accurately translating prescription information and all other information obtained to dispense the medication into the pharmacy dispensing software. The Intake Specialist I may also be responsible for obtaining information and assisting providers and insurance companies in triaging prior authorizations for patients of the specialty pharmacy. The Specialty Pharmacist is accountable for verifying the prescription entry. This position will function with and assist any other area in the facility as needed regarding pharmacy technician type duties.

 

Is this you? Find out more below!

Responsibilities

How do I make an impact on my team? 

Responsible for placing phone calls to new and existing Specialty Pharmacy patientsResponsible for enrolling patients into specialty services which may include, patient care management, copay assistance programs, and billing informationResponsible for answering the inbound calls from patients, prescribers, and other healthcare professionalsResponsible for contacting doctors to obtain necessary informationResponsible for managing the assigned workflow queuesResponsible for accurate and thorough documentation of information and prescription order set upThe Employee will act in accordance with all applicable federal and state laws and with the highest ethical standards that we consistently strive to achieve. Thus, legal and ethical compliance is an essential duty of each employeeOther duties as assigned Qualifications

What our team expects from you?

High school diploma or GEDSome college preferredNational CPhT and/or registration/licensure required per employee’s residing state’s requirementsMinimum two years pharmacy support experience or healthcare environment experience preferredAbility to work scheduled hours, shifts may vary based on department needs. Hours of operation are 8am to 7pm Monday thru Thursday and 8am to 6pm on FridayParticipate in, adhere to, and support compliance program objectivesThe ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Lumicera? 

Top of the industry benefits for Health, Dental, and Vision insurance 

20 days paid time off 

4 weeks paid parental leave 

9 paid holidays 

401K company match of up to 5% - No vesting requirement 

Adoption Assistance Program 

Flexible Spending Account 

Educational Assistance Plan and Professional Membership assistance 

Referral Bonus Program – up to $750! 

#LI-Remote

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