Title: Integration Analyst, PSS2

Department: Enterprise Applications, within the division of Information Resources & Technology

Position Description:

The Integration Analyst will play a key role in the Enterprise Application team, working with Analysts, Developers, and key stakeholders to design, implement, and maintain integrations between enterprise applications. This role ensures compliance with data privacy and security regulations while also maintaining and enhancing existing integrations to improve performance and reliability.  Additionally, the Integration Analyst will evaluate new software purchase requests for integration requirements and train various teams on integrations, troubleshooting, and best practices. This individual must be a self-starter and agile, capable of adapting to changing requirements and environments.

Responsibilities

Collaborate with relevant stakeholders to understand IT related business needs

Ensure integrations are secure and following best practices

Collaborate with third-party vendors to develop, troubleshoot, and maintain integrations

Create and maintain comprehensive documentation

Design and develop APIs to enable data exchange between systems

Monitor API performance and usage, including development of dashboards and reports

Troubleshoot and assist with resolution of issues related to APIs and other integrations

Ensure integrations follow SDLC and adhere to version control

Responsible for data consistency and integrity across systems

Implement integration solutions using middleware, ETL tools, and custom scripts

Establish an audit and review process for current integrations

Required

Experience with integration tools and platforms

Proven experience as an Integration Specialist or similar role

Experience with data fabric concepts and technologies

Proficient in database management systems (i.e. SQL Developer, MySQL)

Understanding of data security and privacy regulations (i.e. FERPA, HIPAA)

Strong communication and interpersonal skills

Excellent problem solving skills

Ability to manage multiple projects

Five (5) years of professional experience (SQL, APIs, and Enterprise Applications)

Preferred Qualifications

Experience in the higher education sector

Experience with Hubspot, BlueConic and Slate related integrations