Job Title:

Integration Engineer Specialized in ServiceNow

Job Description

Integration Engineer Specialized in ServiceNow
Concentrix
WFH Mexico

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.

We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

Role Overview

We are looking for talented Integration Engineers to join our team at Concentrix, focusing on developing and implementing ServiceNow integrations. This role will require you to design, implement, and support integration solutions, ensuring seamless communication between our systems and the ServiceNow platform.

Key Responsibilities:

Design, develop, and implement integration solutions for ServiceNow.Collaborate with business stakeholders to understand integration requirements and objectives.Configure and customize ServiceNow applications and facilitate their integration with other enterprise systems.Troubleshoot and resolve integration issues to maintain seamless operations.Create and maintain documentation for integrations, including architecture diagrams and data flow records.Monitor integration performance and optimize processes for efficiency.Stay informed on new features and best practices within the ServiceNow ecosystem.

Requirements:

Bachelor’s degree in Computer Science, Information Technology, or a related field.Proven experience in integrating systems with ServiceNow.Strong understanding of REST/SOAP APIs and web services.Experience with ServiceNow development and configuration.Excellent problem-solving and troubleshooting skills.Strong communication skills to work effectively with cross-functional teams.

Preferred Experience:

Certification in ServiceNow platform (e.g., ServiceNow Certified System Administrator).Experience with other integration tools and platforms.Knowledge of ITIL practices and principles.

#ConcentrixCatalyst

Location:

MEX Work-at-Home

Language Requirements:

Time Type:

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