Role Value Proposition: MetLife is seeking a seasoned Technical Manager to join our dynamic team and oversee the development and management of our critical messaging infrastructure. The ideal candidate will have a proven track record in managing technical teams and projects, with a deep understanding of MQ, ACE, OpenShift and Cloud Pack for Integration Technologies. Offers innovative solutions to enhance planform stability, usability, and cost effectiveness. Key Responsibilities: * Provide technical leadership and guidance to a team of talented engineers, fostering a collaborative and innovative work environment. * Define and execute technical strategies and roadmaps aligned with business objectives and industry best practices. * Manage the implementation and maintenance of MQ, ACE, CP4I and RedHat OpenShift. * Collaborate with Developer partners to understand their requirements to support designing and implementing technical solutions. * Develop and maintain comprehensive documentation and standards for infrastructure components. * Oversee the 24x7 support, ensuring timely resolution of incidents and proactive monitoring of the infrastructure * Manage the performance and development of team members, providing coaching, mentorship, and career guidance. * Effectively manage contractors (onshore and offshore) ensuring their alignment with project goals and adherence to company standards. * Maintain knowledge currency in emerging technologies and industry trends to drive continuous improvement of middleware integration platforms. * Promote and utilize automation to design and support configuration management, orchestration, and maintenance of the integration platforms. * Design and implement complex integration solutions globally through collaboration with engineers, architects, and application teams using Agile methodologies. * Elevate and improve Developer experience by implementing self-service automation. * Mentor junior engineers and team members. * Plan and communicate upcoming installations, upgrades, and other maintenance activities. Essential Business Experience and Technical Skills: Required: * Bachelor’s degree in computer science, Engineering, or related field. * 5+ years of experience in technical leadership, ability to think strategically and effectively communicate solutions to various levels of management. * In-depth knowledge of MQ, ACE and or Cloud Pak for Integration technologies. * Strong understanding of application messaging concepts, protocols, and best practices. * Strong problem-solving and analytical skills, with experience working in a 24x7 support environment. * Experience with DevOps processes and key components. Preferred: * Experience working in Agile environment. * Experience with modern technologies such as Cloud/Azure, Containers and Ansible * Knowledge of operating system (Linux, Windows, AIX, iSeries) * Knowledge of / experience with developing scripts for automation (Ansible, shell, Perl, PowerShell, Python, Java…) * Hands-on experience designing, configuring, and implementing end-to-end CI/CD pipelines and automation scripts (Azure DevOps , Power shell, Perl, PowerShell, Python, Java…) If you are a passionate and results-oriented Technical Manager with a strong technical background and a commitment to employee development, we encourage you to apply. Equal Employment Opportunity/Disability/Veterans If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace.