Tradeweb is seeking an Integration Specialist to join our Market Support department. This role will be responsible for implementing, maintaining and troubleshooting FIX protocol connections between Tradeweb, clients and third-party vendors. The integration team serves as bridge between business and technology functions and will has a great deal of interaction with front office traders, middle and back-office operations staff, as well as technical support and developers. In this role, you will gain exposure to internal sales, product teams, and technology/development teams to improve and support client integration capabilities. This function reduces operational risk and greatly improves efficiency and automation for clients and dealers trading in the global fixed-income and derivatives markets. Utilizing various technical standards, including the FIX protocol to link all parties and communicate the information needed to execute, allocate and confirm trades seamlessly. **Job Responsibilities** + Onboard, configure, and support new and existing FIX protocol connections with trading counterparties (e.g., brokers, banks, liquidity providers, third party vendors). + Ongoing development, rollout, implementation and troubleshooting of integration services including pre/post trade execution, AIEX, and API trading. + Establish and cultivate relationships with clients, vendors/partners and prospects + Guide customers through the process of system integration and certify new workflows + Provide real-time support for FIX connectivity and trading issues during market hours. + Work closely with internal teams (sales, developers, support, and product) in their efforts to enhance FIX protocol integration, increase trade volume and resolve client concerns. + Monitor FIX connectivity and session stability. + Maintain detailed documentation on FIX session configurations, mappings, and troubleshooting guides. + Communicate technical requirements to internal teams and external partners. + Training customers on new product enhancements + Work with all product teams on new enhancement **Qualifications** + 5-7 years of experience in an Integration related role and understanding of FIX protocol + Bachelor’s Degree completed or relative work experience required + Knowledge of FIX protocol (4.2, 4.4, 5.0, etc.) and electronic trading workflows. + Experience with order management systems (OMS), execution management systems (EMS), and trade lifecycle. + Excellent verbal/written communication skills + Preferred proficiency in message parsing (FIX logs), data, and troubleshooting tools (Verifix, Snowflake, Tableau, Sigma Computing). + Excellent analytical, problem-solving, and client-facing communication skills. + Detail oriented, strong sense of urgency and ability to prioritize + Strong collaboration skills, including active listening, open communication and ability to support colleagues of all levels in achieving business objectives. **Additional Information** Tradeweb is committed to providing valuable and competitive benefits. In addition to working in our culture of innovation and collaboration, we offer: + **Health Insurance** : Highly competitive medical, dental, and vision programs + **Hybrid Environment** : Our employees have the flexibility of working in the office and from home. – Is there any flexibility on how we word this? + **Health Care and Dependent Care Flexible Spending Accounts** : You may elect to set aside pre-tax earnings to pay for eligible health care and dependent day care expenses for you and your eligible family members. + **Maven Family Building Benefit** : Maven offers support for fertility and preconception; pregnancy and post-partum; adoption; surrogacy and pediatrics for children up to age 10. Tradeweb provide a $10,000 lifetime reimbursement towards fertility, egg freezing, adoption and surrogacy expenses. + **Building Wealth - 401(k) Savings Plan** : Employees are immediately eligible for the 401(k) plan. Participants may contribute up to 75% of eligible compensation into a traditional 401(k) and/or Roth 401(k). Tradeweb will match 100% of the first 4% of compensation that you contribute. + The current pay range for this role if performed in the city of New York is currently **$75,000 to $150,000 per year** , based on a regular, full-time schedule. The amount of pay offered will be determined by a number of factors, including but not limited to qualifications, market data, geographic location, and internal guidelines. **Other Benefit Programs** + Pre-Tax Commuter Benefits Program + ARAG Legal Services + Employee Assistance Program + Tuition Reimbursement + Financial Wellness Tools + Travel Assistance Benefits + Pet Insurance + Corporate Gym Subsidies + Wellness Perks + Paid Time Off and Parental Leave