Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities
- Design transportation related SOPs related to internal and 3PL processes for shipping/receiving/warehousing/inventory and related activities
- Supervise a team responsible for managing logistics processes involving booking, track/trace, import/export commercial invoices/packing lists and related logistics
- Define processes to accurately track and manage milestone activity with various freight forwarders and 3PL service providers
- Collaborate with others to create mechanisms to support SAP data migration and integration
- Ensure operational metrics related to just-in-time and next flight out urgent shipments in a global logistics environment are maintained
- Manage exceptions and escalation/notification processes to support Kuiper transportation supported business teams
- Create visibility tools to define processes and execute weekly business reviews with stakeholders, while providing performance feedback to internal and external customers
- Expeditiously gather situation status and effectively communicate high priority matters with leadership during critical incidents or unexpected transportation incidents when required
- Interface and establish regular communication and collaboration with Kuiper stakeholders and customers to include but not limited to: Global Trade Compliance, Security, Engineering, Legal, Logistics and others as necessary
- Manage scheduling of staff to ensure sufficient staffing for a 24/7/365 program and shift rotation as business needs require
- May be required to work during off hours, weekends and/or holidays to support operational needs, personnel and training, as business needs require
- Define training plans, create learning tools for new hires, and maintain team training and on-boarding materials and documentation
- Establish audit processes to ensure data accuracy in all program dashboards and metrics
- Generate CAPA’s for all shipments outside of SLA and perform root cause analysis, track to closure and maintain quality after resolution is completed to prevent future re-occurrences
- Integrate all new programs and suppliers into proper process flow to book with 3PL freight forwarders for all shipments under Kuiper Transportation
- Build strategic process to scale in order to tier and integrate critical suppliers into Kuiper Transportation process workflow, in collaboration with Tax, Trade, Legal, Security and any/all relevant stakeholders
- Represent Kuiper Transportation to all internal and external OEM/ODM and logistics partners to establish proactive communication to further logistics partnerships
- Review and audit SOPs to ensure workflows capture actions and perform gap analysis to confirm the workflow steps and expected process flow for shipments requiring end-to-end traceability
- Role requires up to 15% travel

About the team
Here at Amazon we embrace our differences. We are committed to furthering our culture of inclusion. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we are building an environment that celebrates knowledge sharing and mentorship. Innovation is part of our DNA. Our goal is to be Earth's most customer centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of art in space-based systems design and wireless system.