Job Overview:

Within the framework of the objectives and policies established by TriHealth and the individual department, provides coordination and direct delivery of music services and/or music therapy to Hospice of Cincinnati patients and families. Works collaboratively with the staff, physicians and volunteers to advance the mission and philosophy of TriHealth and Hospice of Cincinnati. This position is responsible for recruitment, training, and coordination of music volunteers and students. 

Job Requirements:

Graduate of an approved technical, professional, or vocational program in Related field of study
3-4 years experience Professional Related professional or technical

Job Responsibilities:

Ensure timely fulfillment of music therapy referrals by providing direct service to HOC patients and families
Ensure strong communication with HOC clinical teams and compliant documentation on the delivery of integrative services.
Work collaboratively with the volunteer services team on department initiatives and organizational strategies as identified by senior leadership 
Provide ongoing education/training/experiential sessions to music volunteers on activities/interventions that can be used during visits with patients. 
Educate the general community about Holistic Care as part of Hospice of Cincinnati's mission through presentations, workshops, printed information and experiential sessions.

Other Job-Related Information:

Music therapy certification preferred. Experience working with or supervising volunteers; comfortable teaching and training volunteers and providing community presentations. Willingness to self-study and develop new areas of integrative services. Stays abreast of industry trends and best practices.

Working Conditions:

Climbing - Occasionally
Concentrating - Frequently
Continuous Learning - Frequently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Consistently
Interpersonal Communication - Consistently
Kneeling - Occasionally
Lifting <10 Lbs - Frequently
Lifting 50+ Lbs - Rarely
Lifting 11-50 Lbs - Occasionally
Pulling - Occasionally
Pushing - Occasionally
Reaching - Frequently
Reading - Consistently
Sitting - Occasionally
Standing - Frequently
Stooping - Frequently
Talking - Frequently
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Frequently
Visual Acuity: Far - Frequently
Visual Acuity: Near - Frequently
Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 

Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service 
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community