Essential Duties & Responsibilities:

 

Client & Service Expert:

· Partner with Store Manager to develop business driving initiatives that build a repeat business or attract a new customer to the store.

· Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.

· Ensure all associates complete the sales training program and develops strong product knowledge across all categories.

· Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales. Leadership Presence:

· Achievement of personal sales goals.

· Educate team on sales plans, personal sales goals, store stats and drives team to achieve them.

· Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles.

· Foster a team environment by creating a fun, competitive, inviting atmosphere. Building Brand Equity:

· Understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.

· Ensure brand and operating standards are met to support brand consistency.

· Ensure store presentation standards are achieved and maintained. Operational Excellence:

· Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.

· Accurately processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory.

· Adherence to Kate Spade loss prevention policies and operational procedures. Qualifications: Education & Experience Required:

· Minimum 2-3 years’ experience in luxury goods or a comparable retail environment

· College degree preferred Skills and Abilities Required:

· Strong written and verbal communication skills

· Detail oriented

· Proactive ability to multi task and prioritize Physical Requirements:

· Available to work store schedule, as needed, including evenings and weekends

· Standing for extended periods of time

· Able to safely lift boxes up to 40 pounds

· Comfortable climbing ladders Kate Spade New York is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Vetera