The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics – DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov.
Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing.
MISSION:
To advance the health of our patients and our communities by providing extraordinary care.
DEFINITION:
Performs specialized clerical duties.
CLASSIFICATION STANDARDS:
Positions allocable to this class typically report to a clerical supervisor or higher and perform specialized clerical duties requiring a working knowledge of specialized subject matter and the specialized clerical functions involved. Performance of assigned duties requires initiative and independent judgment within procedural and policy limits.
Essential Job Functions
Processes documents according to established procedures; examples include reports, charts, tables and lists, bills, receipts, statements, case files, permits, licenses, and notices.
Reviews documents for completeness, accuracy, and compliance with legal and other requirements.
Answers questions and provides information to the public concerning regulations, procedures, forms , applications, programs and services, and permit requests.
Maintains records requiring specialized knowledge and judgment in the selection, compilation or computation of data; examples include cost records and distribution and control ledgers which can be posted without extensive knowledge of bookkeeping.
Compares or segregates documents where specialized knowledge of the function and more than a routine check for completeness and accuracy is involved.
Utilizes office- machines such as computers or terminals, copiers, scanners, or calculators incidental to the performance of other duties.
Searches records and files for data where judgment and discrimination are required in selecting or abstracting material.
Indexes and cross-references records and files.
Sorts, arranges and files documents and publications; retrieves and issues filed materials.
Calculates amounts due, collects fees, and issues receipts.
Requests, receives, stores, inventories, and issues office supplies, and maintains related records.
Receives, sorts and distributes mail.
Serves as a receptionist or counter clerk as needed.
SELECTION REQUIREMENTS:
Successful completion of a specialty clerical training program, as certified by the Department of Economic Opportunity's (DEO) Preparing Los Angeles for County Employment (PLACE) program*, within the last 12 months which prepares applicants with the following competencies:
• Effective customer service/relations.
• Organizational skills, including critical thinking, time management, and priority-setting on the job; and
• Computer literacy and skills.
LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
PHYSICAL EXPECTATIONS:
Physical Class II – Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
SPECIAL REQUIREMENT INFORMATION:
WITHHOLDS WILL BE ACCEPTED FOR THIS EXAMINATION
*To receive credit for the specialty program, applicants must upload a copy of their certificate of successful completion of the DEO PLACE specialty clerical training program at the time of filing. If you are unable to attach the required document, you must email the documents to AIniguez2@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include the exam number and the exam title.
The DEO purpose is to further efforts to improve accessibility of County jobs to targeted populations and no substitutions or equivalents will be accepted for meeting the qualifying requirements.
* Applicants who will meet the Selection Requirements within thirty (30) days may compete in this examination; however, they will be placed on "withhold" status pending completion of the specialty clerical training program. Verification from the DEO PLACE specialty clerical training program with enrollment status and/or the anticipated completion date must be uploaded at the time of filing. If you are unable to attach the required document, you must email the documents to AIniguez2@hr.lacounty.gov, within seven (7) calendar days of filing online. Please include the exam number and the exam title.
IMPORTANT NOTICE: Prime Variance Reports (PVRs), also known as Master Time Records, are not accepted, or required as part of the application process; this includes the selection interview and the background-check.