Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

What you will do

If you want to be a part of an exciting connected vehicle services team where you can drive and execute on goals for the Volvo Trucks and Mack Truck brands, come join us!  Additionally, you will work with an experienced service development team analyzing and contributing to the future of connected vehicle services for the commercial truck market.

For this position it is preferable for candidates to be on site for 2-3 days and working up to 30 hours a week during the Spring 2025 semester. The specific working schedule will be agreed upon with the hiring manager. Some travel is available.

This is how you could make an impact:

Volvo Trucks and Mack Truck and creating differentiating services to help improve our customers experience with our products and differentiate ourselves from our competition.  As an intern, you will be contributing to the success of these current and new services by working alongside our team to ensure these services are meeting and exceeding our customer’s expectations.

The Intern - Vehicle Service Analyst will:
 

Become fully versed with current services offer Work with evaluation of current service offerings and how these services are brought to market Support the customer journey mapping  Be part of the User Acceptance process for new services before they are brought to market Gather and quantify user feedback to present to management Support training of services to different user groups Support the team cross functionally as needed
  Who are you?

Educational Reqiurements: 

Applicants must be pursuing a Bachelors or Masters in marketing, communications, engineering or a similar quantitative field and have completed 30 semester hours prior to the start of the internship. You must have a minimum cumulative grade point average of 2.75.

 

To be the perfect match for this role, your critical competencies will include:
 

Strong communication skills with ability to work with end users Basic knowledge of the commercial truck market Fast learner with comfort navigating mobile apps and digital portals Competent in Microsoft suite products (Word, Excel, PowerPoint…) Creative thinking and willingness to find novel solutions with an emphasis on delivering high-quality work Must have good energy, a positive attitude, and thrive in creative thinking Real problem solver and confident to make decisions Familiarity with customer journey mapping Excellent written and verbal communication skills for coordinating across teams. A drive to learn and master new technologies and techniques Self-starter with the ability to prioritize critical tasks, as well as deliver on assignments within deadlines
 

As a successful intern you will:

 

Lead with passion Perform with purpose Transform with vision
 

Notes/Optional:

 

This position is located in Greensboro, North Carolina, and may include a hybrid working arrangement, pending work demands or activities. What’s in it for you?

At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company’s growth. For all intern and co-op positions, the hourly range is set at $16.00 - $46.00. The hourly rate for these roles is determined by several factors including, but not limited to, geographic location, academic classification, and degree seeking area of study. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer. 

We also offer the following benefits to interns and co-ops:

Housing assistance   Countless career opportunities / internal mobility across our global organization  Training and personal development 
  Ready for the next move?

•    If you are curious to explore how we put our words into actions, follow us on LinkedIn and volvogroup.com.
•    If you want to make a real impact in your career, the transportation business is where you want to be. We look forward to meeting you.
•    Are you excited to bring your skills and disruptive ideas to the table? We can’t wait to hear from you. Apply today! 
 

We value your data privacy and therefore do not accept applications via mail. 

Who we are and what we believe in 
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. 

 

Founded in 1900, Mack Trucks is an iconic brand that embodies the American spirit: pioneering, hard-working, authentic and ambitious. Mack trucks are recognized around the world as “The American Truck You Can Count On,” thanks to our durable, reliable and application-driven vehicles that get the job done. 

Volvo Trucks, founded in Sweden in the late 1920s, is a brand centered around innovating for people – to make life easier, better, and safer. We are determined to lead the way towards a sustainable transport industry, in which we are equally determined for our customers to be successful and stay in the forefront.  

By joining our North American Group Truck brands (Volvo & Mack), you will be part of a global and diverse team, where we work with passion, we trust each other, and we embrace change to stay ahead. By working together, we can provide innovative solutions that add value over time and help us create the world we want to live in.