Intern - Customer Care & Social Media
Publix
Program Introduction
At Publix, we are committed to making a difference and it's our pleasure to continuously develop our most valuable resource— our associates. The Publix Summer Internship Program prepares a cohort of young professionals for a smorgasbord of opportunity in the workplace through relationship building, development of self-confidence, and insight into industry knowledge.
Since the inception of the program in 2007, Publix empowers interns to share, lead, and implement their creative ideas, projects, and unique contributions towards our organization and the communities we serve.
Over the course of 10 weeks, interns are immersed in consequential department projects which allow them to apply academic concepts learned in the classroom to a real-world, corporate setting. The intern cohort participates in several exclusive events including meeting with Publix executives, volunteering in a local community service event, touring manufacturing and distribution facilities, and giving an end-of-summer presentation to Publix leaders. This summer, the program will occur from May 19 through July 25 at our company facilities in Lakeland, Florida. Interns are offered competitive pay and are generally expected to work onsite 40 hours per week, although this varies by department. Additionally, we partner with Florida Southern College to provide free housing for our out-of-town interns.
Come join an organization consistently ranked as a great place to work and make valuable contributions through an inimitable experience helping you grow professionally and personally. Add your story to the Publix legacy and apply today.
Position Overview
Working within Customer Care & Social Media, this intern will provide support to the Social Community & Care team and additional department areas. These teams are dedicated to delivering best-in-class experiences, deepening our relationships and fostering passion for Publix with every customer engagement. As an intern, you will have the opportunity to work on various projects and tasks that focus on enhancing our social and digital customer engagement, social listening and operations initiatives.
What you’ll dolearn and become proficient in our social engagement software to effectively manage assigned projects.support the team in advancing our social media presence and social care efforts.participate in social listening initiatives to collect insights and identify trends across various platforms.contribute to the continuous improvement of our social and digital customer engagement processes.perform analytics to measure and report on engagement performance.
At Publix, we are committed to making a difference and it's our pleasure to continuously develop our most valuable resource— our associates. The Publix Summer Internship Program prepares a cohort of young professionals for a smorgasbord of opportunity in the workplace through relationship building, development of self-confidence, and insight into industry knowledge.
Since the inception of the program in 2007, Publix empowers interns to share, lead, and implement their creative ideas, projects, and unique contributions towards our organization and the communities we serve.
Over the course of 10 weeks, interns are immersed in consequential department projects which allow them to apply academic concepts learned in the classroom to a real-world, corporate setting. The intern cohort participates in several exclusive events including meeting with Publix executives, volunteering in a local community service event, touring manufacturing and distribution facilities, and giving an end-of-summer presentation to Publix leaders. This summer, the program will occur from May 19 through July 25 at our company facilities in Lakeland, Florida. Interns are offered competitive pay and are generally expected to work onsite 40 hours per week, although this varies by department. Additionally, we partner with Florida Southern College to provide free housing for our out-of-town interns.
Come join an organization consistently ranked as a great place to work and make valuable contributions through an inimitable experience helping you grow professionally and personally. Add your story to the Publix legacy and apply today.
Position Overview
Working within Customer Care & Social Media, this intern will provide support to the Social Community & Care team and additional department areas. These teams are dedicated to delivering best-in-class experiences, deepening our relationships and fostering passion for Publix with every customer engagement. As an intern, you will have the opportunity to work on various projects and tasks that focus on enhancing our social and digital customer engagement, social listening and operations initiatives.
What you’ll dolearn and become proficient in our social engagement software to effectively manage assigned projects.support the team in advancing our social media presence and social care efforts.participate in social listening initiatives to collect insights and identify trends across various platforms.contribute to the continuous improvement of our social and digital customer engagement processes.perform analytics to measure and report on engagement performance.
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