Cincinnati, OH, US
29 days ago
Intern - Customer Knowledge
Intern - Customer Knowledge

Company
American Modern Insurance Group
Location
Cincinnati , United States

About Us: 

American Modern Insurance Group is a leading specialty insurance provider, insuring residential, commercial, and recreational products. We are licensed in all 50 states and serve over 2.5 million policyholders through a network of agent partners. Our company has been recognized as a Top Workplace in Greater Cincinnati every year since 2013 and a Top Workplace USA since 2020. 

 

Internship Program: 

We are seeking highly motivated and talented individuals to join our 12-week summer internship program. As an intern with American Modern, you will gain practical experience, build professional relationships, and contribute to the success of our organization. 

 

Why Intern with American Modern? 

Gain Practical Experience: Immerse yourself in a 12-week summer program designed to equip you with hands-on experience in the insurance industry. 

Networking Opportunities: Connect with our CEO, senior leaders, experienced team members, and fellow interns to build lasting professional relationships. 

Flexible Work Environment: Enjoy the flexibility of a hybrid work setup, balancing work and personal responsibilities effectively. 

Professional and Personal Growth: Engage in opportunities tailored to enhance your professional and personal development, preparing you for a fulfilling career. 

Community Outreach: Participate in volunteer activities contributing to social responsibility and making a positive impact. 

 

As a valued intern with our Customer Experience team, you will: 

Participate in agent and policyholder research 

Survey development and programming 

Conduct data collection and analysis  

Create reports and presentation 

Complete voice-of-customer data collection and analytics 

Participate in agile user testing 

 

Qualifications: 

Currently pursuing a bachelor’s degree. Marketing Research, Customer Insights, Business, Customer Experience or Analytics majors are preferred.   

Ability to work 40 hours per week for 12 weeks. 

Confidence in use of MS Office 365 tools (Excel, Word, PowerPoint, Notes, Teams). 

Authorized to work in the United States of America. 

Candidates must be local (Amelia, OH) and will work in the office Tuesdays, Wednesdays and Thursdays. 

 

At American Modern, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.  

  

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

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