We’re looking for motivated, engaged people to help make everyone’s journeys better.

Manager, Internal Delivery System (IDS) is responsible for planning and coordinating the flow of all materials from the warehouse to production areas. They ensure that all raw materials and equipment reach their destinations safely, on time, in the right quantity and in the most cost-effective way, according to internal customers' expectations.  The IDS Manager helps ensure accuracy of materials movements and driving efficiencies within overall materials operations.  
The Manager IDS is part of the unit Supply Chain team. 

Main Duties and Responsibilities:

Responsible for the day-to-day operations of the IDS activities to run the business effectively and in line with department budget. Participates in review of MPS (Master Production Schedule) with Production Planning Manager and Department Managers.  Coordinates Requisition timing and monitors performance.  Collaborates closely with Warehouse and production areas to ensure floating stock is monitored and replenished on time.Maintaining drop zones, IDS routes, “runner loops”, and requisition quantities as per ERP systems and MPS.Manage delivery and execution of ad hoc IDS activities as required (charters, emergency requisitions, etc.).  Responsible for targets and ensures applicable IDS KPI’s are met. Audits execution and accuracy of filling requisitions.  Maintain delivery schedule times for food and equipment materialsEnsures using company best practices materials (bins, liners, labels in line with US best practices)Overall accountability for the IDS function including training of personnel. Supports traceability process activities as needed.   Validates execution of IDS processes and develops process improvements to drive efficiencies and control costs.  Leads and drives continuous improvement of the IDS section.Comply with legal and company requirements across health and safety, food safety, and security.Ensures that communications regarding substitutions and out-of-stocks are completed. Monitors returns of food bins for quality, organization, and rotation for FIFO purposes, and ensures waste is reported and recorded.Establishes a cleaning schedule of bins and floating stockResponsible for the annual performance evaluations of direct reports in compliance with the PA&P guidelines and regional/local initiatives.  Must have schedule flexibility to complete research and audits at various times/days as required.  Other duties as assigned.

 

Qualifications
Education:

Bachelor's Degree required.Business, supply chain, engineering specialization preferred.  

Work Experience: 

Minimum 5 years relevant work experience Work experience in an operations or manufacturing environmentWork experience in a food production or food service environmentExperience working within a cross-functional teamExperience leading, training and influencing teams

Technical Skills: (Certification, Licenses and Registration)

Proficient knowledge (Excel, Word, Outlook, Access and SharePoint)Functional knowledge of ERP (Enterprise Resource Planning) systems and Inventory Control 

Job Skills:

Capable of working in an autonomous way and in team settingCapable of working under pressure with tight deadlinesSelf-motivated and proactiveFlexible and change minded.  Willing to learn and implement new processes and proceduresMust have excellent people skills with a result driven approachMust have solid mathematical and analytical skills.  

Language / Communication Skills:

Fluent in written and verbal English language.  Knowledge of a second language is a plusAbility to communicate well with internal and external customers, verbally and in writing.

Job Dimensions

Geographic Responsibility: US

Type of Employment: Full Time

Travel %: Up to 10% Travel

Exemption Classification: Exempt

Internal Relationships: Operations teams, Culinary, OPEX, Regional Materials Management, Regional Supply Chain, 

External Relationships: Customer account teams

Work Environment / Requirements of the Job: Normal office environment

Budget / Revenue Responsibility: (Local Currency)

Organization Structure

Direct Line Manager (Title):  Supply Chain Director / SC Process Owner 

Dotted Line Manager (Title, if applicable):

Number of Direct Reports: 1-3

Number of Dotted Line Reports: 0

Estimated Total Size of Team: 1-3

gategroup Competencies Required to be Successful in the Job:

Thinking – Information Search and analysis & problem resolution skillsEngaging – Understanding others, Team Leadership and Developing PeopleInspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectivelyAchieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position
Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:

We treat each other with respect and we act with integrityWe communicate and keep each other informedWe put our heads together to problem solve and deliver excellence as a teamWe have passion for our work and we pay attention to the little detailsWe foster an environment of accountability, take responsibility for our actions and learn from our mistakesWe do what we say we will do, when we say we are going to do itWe care about our coworkers, always taking an opportunity to make someone’s day better

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.  They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.  Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.  In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.
For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

We anticipate that this job will close on:

03/17/2025

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If you want to be part of a team that helps make travel and culinary memories, join us!