Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Associate

Job Description & Summary

At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce.

Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Apply a learning mindset and take ownership for your own development.Appreciate diverse perspectives, needs, and feelings of others.Adopt habits to sustain high performance and develop your potential.Actively listen, ask questions to check understanding, and clearly express ideas.Seek, reflect, act on, and give feedback.Gather information from a range of sources to analyse facts and discern patterns.Commit to understanding how the business works and building commercial awareness.Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

Job Description

Key Responsibilities: 

          

Support the offboarding process for all types of exits. 

Ensure the payroll inputs reach the finance team on time for full & final settlements 

Ensuring the closure of offboarding formalities, Exit checklists closure with stakeholders to ensure Relieving letter and full & final settlement happens on time. 

Manage the ex-employment verification process 

Ensure all the escalations are addressed on a timely manner. 

Publish process score card with compliance on TAT and quality 

 Demonstrate flexibility for completing assigned team and individual tasks in allotted timeframe. 

Meet all of the SDC's compliance requirements on a timely basis. 

Exposure to Workday or other SAP based module 

Exposure to automation and digital solutions. 

         

Requirements 

These should include essential & desirable requirements such as: 

Level of experience 

Education/qualifications 

Industry experience 

Technical capability 

Sales/BD capability 

Metrics 

Key personal attributes 

Consulting experience 

Level of experience – 2-5 years  

Qualifications – Any Graduation Degree

Industry experience – at least 2-5 relevant years with reputed brands  

Key Personal Attributes 

Strong analytical skills 

Data driven 

Eye to detail 

Ability to handle pressure and work with tight deadlines maintaining equanimity 

Ability to work with all internal stakeholders across levels 

Time management and prioritization 

Excellent interpersonal skills to interact with stakeholders 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Communication, Confidential Information Handling, Conflict Resolution, Coordinating Staff, Data Quality, Documentation Administration, Emotional Regulation, Empathy, Employee Data Management, Employee Engagement Strategies, Employee Life Cycle, Employee Relations, Employee Terminations, HR Software, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Human Resources (HR) Shared Services, Human Resources Assistance, Human Resources Management (HRM), Inclusion, Intellectual Curiosity {+ 6 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date

January 15, 2025